Руководство По Установке для Cisco Cisco Agent Desktop 8.5
Upgrade Methods
March 31, 2014
113
After the installation finishes, the CAD Configuration Setup utility starts
automatically.
automatically.
7. In the CAD Configuration Setup utility, complete the nodes.
■
for information.
■
If you backed up data from a previous version of CAD, restore your data by
completing the Recording and Statistics Database node (see
completing the Recording and Statistics Database node (see
and Restore Backup Data node (see
) with the location of your
backup files.
8. Click Save and then exit the CAD Configuration Setup utility.
■
If you are upgrading to a non-replicated system, you have completed the
upgrade.
upgrade.
■
If you are upgrading to a replicated system, complete the remaining steps
on the secondary server.
on the secondary server.
9. Log onto the secondary server.
10. Uninstall the current version of CAD.
11. Install the newer version of CAD. After the installation finishes, the CAD
Configuration Setup utility starts automatically.
12. In the CAD Configuration Setup utility, complete the data entry windows as
described in
. The fields for each node are already populated based on the
information entered with the CAD Configuration Setup utility on the primary
server (Side A). Navigate through each node and verify the information is
correct.
server (Side A). Navigate through each node and verify the information is
correct.
When you have finished, save and then exit the CAD Configuration Setup
utility.
utility.
The upgrade on both servers is now done and replication has been re-established.
Over the Top Upgrade Method Overview
When using the over the top upgrade method, the install process automatically backs
up your CAD services’ LDAP configuration data. It is a good idea, however, to manually
back up your data as well, even if you are going to be using flat files as your data store
(see
up your CAD services’ LDAP configuration data. It is a good idea, however, to manually
back up your data as well, even if you are going to be using flat files as your data store
(see
NOTE: In the CDBRTool, you should only use the /B /L switch to back
up your LDAP configuration data, and the /B /A switch to back up your
audio data. Any other switches should be used only with TAC
supervision.
up your LDAP configuration data, and the /B /A switch to back up your
audio data. Any other switches should be used only with TAC
supervision.