Руководство Пользователя для Cisco Cisco Agent Desktop 8.0
Cisco Desktop Administrator User Guide 7.1
18
November 2006
CAD Configuration Setup Utility
You can use the Cisco Agent Desktop Configuration Setup utility to configure the
CAD services.
CAD services.
CAD Configuration Setup runs initially when the CAD services are installed. After
initial installation, you can change your configuration settings by launching it from
Desktop Administrator or running PostInstall.exe (located in the …\Program
Files\Cisco\Desktop\bin folder on each CAD computer).
initial installation, you can change your configuration settings by launching it from
Desktop Administrator or running PostInstall.exe (located in the …\Program
Files\Cisco\Desktop\bin folder on each CAD computer).
CAD Configuration Setup displays different windows depending on which host
computer it runs on. Table 3 shows which windows appear when CAD Configuration
Setup is run on a specific host computer. Refer to this table to determine where you
should run Configuration Setup to change the desired configuration setting.
computer it runs on. Table 3 shows which windows appear when CAD Configuration
Setup is run on a specific host computer. Refer to this table to determine where you
should run Configuration Setup to change the desired configuration setting.
Table 3.
CAD Configuration Setup windows displayed per host computer
Window Title
Base
*
* Header key: Base—Base services; VoIP—VoIP Monitor service: Rec—Recording service: CAD
CSD—Cisco Agent Desktop, Cisco Supervisor Desktop—CDA: Cisco Desktop Administrator
VoIP
Rec
CAD
CSD
CDA
CallManager
×
×
×
CTI Server (CallManager)
×
×
IP IVR
×
×
CTI OS
×
×
CallManager SOAP AXL Access
×
×
CAD-BE Servers
×
ICM Admin Workstation Database
×
ICM Admin Workstation Distributor
×
Recording & Statistics Service
Database
Database
×
VoIP Monitor Service
×
×
×
CTI OS Security Setup
×
Services Configuration
×
×
×
Restore Backup Data
×
Directory Services Replication
×
Terminal Services
×