Руководство Пользователя для Cisco Cisco Agent Desktop 8.5
Cisco Agent Desktop Configuration Setup
31-Mar-06
23
NOTE: If you change the peripheral ID, you must restart the Sync service and
the Enterprise service to ensure that the change is registered with them
properly.
the Enterprise service to ensure that the change is registered with them
properly.
IP IVR Window
Figure 8.
IP IVR window.
Enter the host name or IP address of the IP IVR.
■
If you have only one IP IVR, enter the information in the Side A section.
■
If you are also using a redundant IP IVR in a duplexed environment, enter the
location of the redundant IP IVR in the Side B section.
location of the redundant IP IVR in the Side B section.