Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

NOTE:  If you change the peripheral ID, you must restart the Sync service and 
the Enterprise service to ensure that the change is registered with them 
properly.

Enter the host name or IP address of the IP IVR. 

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If you have only one IP IVR, enter the information in the Side A section.

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If you are also using a redundant IP IVR in a duplexed environment, enter the 
location of the redundant IP IVR in the Side B section.