Руководство Пользователя для Cisco Cisco Content Security Management Appliance M160

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AsyncOS 9.1 for Cisco Content Security Management Appliances User Guide
 
Chapter 5      Using Centralized Web Reporting and Tracking
  Troubleshooting Web Reporting and Tracking
Information about File Analysis, including analysis results and whether or not a file was sent for 
analysis, are available only in the File Analysis report. 
Additional information about an analyzed file may be available from the cloud. To view any 
available File Analysis information for a file, select Reporting > File Analysis and enter the 
SHA-256 to search for the file, or click the SHA-256 link in Web Tracking details. If the File 
Analysis service has analyzed the file from any source, you can see the details. Results are displayed 
only for files that have been analyzed. 
If the appliance processed a subsequent instance of a file that was sent for analysis, those instances 
will appear in Web Tracking search results. 
Related Topics 
About Web Tracking and Upgrades 
New web tracking features may not apply to transactions that occurred before upgrade, because the 
required data may not have been retained for those transactions. For possible limitations related to web 
tracking data and upgrades, see the Release Notes for your release. 
Troubleshooting Web Reporting and Tracking 
See also 
Centralized Reporting Is Enabled Properly But Not Working 
Problem
You have enabled centralized web reporting as directed, but it is not working. 
Solution
If there is no disk space allocated for reporting, centralized web reporting will not work until 
disk space is allocated. As long as the quota you are setting the Web Reporting and Tracking to is larger 
than the currently used disk space, you will not lose any Web Reporting and Tracking data. See the 
, for more information.