Руководство Пользователя для Cisco Cisco Content Security Management Appliance M160

A user receives multiple spam notifications for a single message. 

Possible causes: 

The user has multiple email addresses and the spam message was sent to more than one of those 
addresses. 

The user is a member of one or more email aliases that received the spam message. To minimize 
duplications, and for more information, see 

Recipient is not receiving spam notifications. 

If notifications are being sent to the “Deliver Bounce Messages To:” address instead of to spam 
recipients, this means that spam notifications are enabled, but spam quarantine access is not enabled. 
See 

Have the user check the junk mail settings of their email client. 

Check for issues with the appliance or server that you specified for Deliver Messages Via in 

. 

This section explains how to work with messages in local or external spam quarantines. 

Administrative users can see and manage all messages in the spam quarantine.

Select Email > Message Quarantine > Spam Quarantine, then click the Spam Quarantine link.