Руководство Пользователя для Cisco Cisco Content Security Management Appliance M160

For appliances without a direct internet connection, access is made through a second appliance that is 
connected to the internet. 

The appliance must be able to connect on port 22 to a second appliance that is connected to the 
internet. 

On the appliance with the internet connection, follow the procedure in 

 to create a support tunnel to that appliance. 

From the command-line interface of the appliance requiring support, enter the 

techsupport

 command. 

Enter 

sshaccess

. 

Follow the prompts. 

When remote access for support personnel is no longer required, see the following: 

An enabled techsupport tunnel remains connected to 

upgrades.ironport.com

 for 7 days. After that 

time, established connections will not be disconnected but will be unable to re-attach to the tunnel once 
disconnected. 

Log in to the appliance. 

From the top right side of the GUI window, choose Help and Support > Remote Access. 

Click Disable. 

A remote access account that you create using the 

techsupport

 command remains active until you 

deactivate it. 

From the command-line interface, enter the 

techsupport

 command. 

Enter 

sshaccess

.