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DSP Voice Quality Metrics for MGCP
  Call Agent Support
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Cisco Unified CallManager and Cisco IOS Interoperability Guide
Vendor Specific Attributes
For information about VSAs Supported by Cisco voice products, see “VSAs Supported by Cisco Voice 
Products.”
Call Agent Support
DSP voice quality metrics can be used with Cisco MGCP call agents. A call agent (or media gateway 
controller
) and softswitch are industry standard terms used to describe the network element that provides 
call control functionality to telephony and packet networks. The DSP voice quality metrics can report 
statistics for the following call agents:
Cisco PGW 2200
The Cisco PGW 2200 in “call control mode” functions as a call agent or softswitch. 
A PSTN
 
gateway provides the interface between traditional SS7 networks or non-SS7 networks and 
networks based on Media Gateway Control Protocol (MGCP), H.323, and Session Initiation Protocol 
(SIP), including signaling, call control, and time-division multiplexing/IP (TDM/IP) gateway functions. 
The Cisco PGW 2200, coupled with Cisco media gateways, functions as a PSTN gateway.
Caution
There is a significant performance degradation on the Cisco PGW 2200 if all connected gateways have 
the DSP Voice Quality Metrics for MGCP feature enabled.
Enabling voice quality statistics on the gateway should only be performed by Cisco personnel.
The Cisco PGW 2200, in either signaling mode or call control mode, provides a robust, carrier-class 
interface between the PSTN and IP-based networks. Interworking with Cisco media gateways, the 
Cisco PGW 2200 supports a multitude of applications, including the following:
International and national transit networks 
Dial access 
Application service provider (ASP) termination 
Managed business voice applications 
Managed voice virtual private networks (VPNs) 
PSTN access for hosted and managed IP telephony 
Residential voice applications 
PSTN access for voice over broadband networks 
Network clearinghouse applications 
Centralized routing and billing for clearinghouse of IP-based networks