Информационное Руководство для Cisco Cisco 2106 Wireless LAN Controller
Customer Case Study
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
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Spectrum Expert overcame the hall’s
challenging interference issues.
Business Results
Implementing the Cisco Unified Wireless Network and solving the interference issue have resulted
in time savings for the Finlandia Hall IT team. “Configuring the network for each customer event
now takes us between 10 and 20 minutes instead of hours. Depending on the event, we’ve
experienced up to a 70 percent time savings,” says Rautakivi. These results are just the beginning
as Finlandia Hall begins to replace the motion sensors throughout the venue. “So far, we’ve only
changed the motion sensors in one congress hall and have already experienced huge
improvements in network performance and manageability.” Events are now easy to manage and
problem-free, which translates into optimized resources for Finlandia Hall and better service for its
customers. “Since we deployed the Cisco network five months ago, customer satisfaction has
definitely improved. Rather than spending valuable resources on solving problems, our team
now focuses its time on providing tailored services that improve the customer experience,”
says Rautakivi.
in time savings for the Finlandia Hall IT team. “Configuring the network for each customer event
now takes us between 10 and 20 minutes instead of hours. Depending on the event, we’ve
experienced up to a 70 percent time savings,” says Rautakivi. These results are just the beginning
as Finlandia Hall begins to replace the motion sensors throughout the venue. “So far, we’ve only
changed the motion sensors in one congress hall and have already experienced huge
improvements in network performance and manageability.” Events are now easy to manage and
problem-free, which translates into optimized resources for Finlandia Hall and better service for its
customers. “Since we deployed the Cisco network five months ago, customer satisfaction has
definitely improved. Rather than spending valuable resources on solving problems, our team
now focuses its time on providing tailored services that improve the customer experience,”
says Rautakivi.
The Cisco Unified Wireless Network enables Finlandia Hall
to provide flexible, customized services that not only expand
revenue opportunities, but also give the facility a competitive
edge in the market. Providing Internet access is a revenue-
generating service for Finlandia Hall, and as more
applications become web-based, the ability to address new
customer needs quickly and easily becomes increasingly
important. “Whether our customers require support for
mobile phones, multiple SSIDs (Service Set Identifiers), or
advanced VLAN demands, Cisco enables us to create new
to provide flexible, customized services that not only expand
revenue opportunities, but also give the facility a competitive
edge in the market. Providing Internet access is a revenue-
generating service for Finlandia Hall, and as more
applications become web-based, the ability to address new
customer needs quickly and easily becomes increasingly
important. “Whether our customers require support for
mobile phones, multiple SSIDs (Service Set Identifiers), or
advanced VLAN demands, Cisco enables us to create new
tiered services easily, growing our revenue stream and providing maximum convenience for users.
This ability fosters customer loyalty and gives us a market advantage,” says Rautakivi.
This ability fosters customer loyalty and gives us a market advantage,” says Rautakivi.
Next Steps
To expand its service offerings, Finlandia Hall is
planning to leverage Cisco’s advanced guest
authentication services. Rather than ordering wireless
services in advance as they are required to today,
customers will be able to pay per use or even self-
subscribe to the network connection. “We intend to
use the Cisco portal pages to make it possible for
planning to leverage Cisco’s advanced guest
authentication services. Rather than ordering wireless
services in advance as they are required to today,
customers will be able to pay per use or even self-
subscribe to the network connection. “We intend to
use the Cisco portal pages to make it possible for
customers to select and pay for various event packages as we continue to develop them,” says
Rautakivi.
Rautakivi.
Currently, Finlandia Hall has deployed one Cisco Wireless LAN Controller managing 20 Cisco
Aironet
Aironet
®
Access Points. A new exhibition area is under development, which will require the
extension of the wireless network in 2011. “Cisco is part of Finlandia Hall’s future. It enables us to
continue growing with our customers, while maximizing our efficiency,” says Rautakivi.
continue growing with our customers, while maximizing our efficiency,” says Rautakivi.
For More Information
To find out more about the Cisco Unified Wireless Network and 802.11n technology, visit
To find out more about Finlandia Hall, visit
PRODUCT LIST
Wireless
● Cisco Aironet 1131AG Series Access Points
● Cisco Aironet 1121G Series Access Points
● Cisco 4402-25 Wireless LAN Controller
● Cisco Spectrum Expert
● Cisco Aironet 1121G Series Access Points
● Cisco 4402-25 Wireless LAN Controller
● Cisco Spectrum Expert
Routing and Switching
● Cisco Catalyst 2950-2960 Series Switches