Технические ссылки для Cisco Cisco Prime Service Catalog 10.0
1-30
Cisco Prime Service Catalog 10.0 Configuration Guide
OL-31034-01
Chapter 1 Organization Design
Functional Positions
Functional Positions
Functional positions can add flexibility to configuring a service's delivery plan and assigning
responsibilities for various aspects of the Service Catalog application. A task within the system can be
assigned to a functional position. A person, queue or role can then be assigned to fill that functional
position. The functional position can be referenced in tasks (assigned as a task performer) or in
namespaces (included in an email sent to the appropriate person or people.)
responsibilities for various aspects of the Service Catalog application. A task within the system can be
assigned to a functional position. A person, queue or role can then be assigned to fill that functional
position. The functional position can be referenced in tasks (assigned as a task performer) or in
namespaces (included in an email sent to the appropriate person or people.)
Functional positions can be associated with one of the four entity types:
•
Organizational Units
•
Service Groups
•
Services
•
Accounts
Service Catalog provides several standard functional positions, which cannot be modified. In the
illustration below, the check boxes to the left of the system-defined functional positions are dimmed,
indicating that these positions cannot be deleted or updated. The “Manager” and “Tester” positions were
created at this site.
illustration below, the check boxes to the left of the system-defined functional positions are dimmed,
indicating that these positions cannot be deleted or updated. The “Manager” and “Tester” positions were
created at this site.
Functional positions associated with each type of entity appear on the Positions page for organizational
units in Organization Designer, or on the General tab for services or service groups in Service Designer.
For example, with just the standard functional positions associated with an organization, the account
functional positions page for maintaining Organizations would look like this:
units in Organization Designer, or on the General tab for services or service groups in Service Designer.
For example, with just the standard functional positions associated with an organization, the account
functional positions page for maintaining Organizations would look like this: