Руководство Пользователя для Cisco Headend System Release 2.7
Chapter 2 Analyze System Configuration with the Doctor Report
32
4031374 Rev B
The files (advance0, immediate, index, and services0) in the /dvs/appFiles
directory have been updated within the last hour.
Note: On a live system, this is a general health indicator of PPV service because
it confirms that the ppvServer and ppvFileserver processes are regularly
updating PPV files.
directory have been updated within the last hour.
Note: On a live system, this is a general health indicator of PPV service because
it confirms that the ppvServer and ppvFileserver processes are regularly
updating PPV files.
All events in the immediate file are also in the advance0 file.
Rovi Note: Ignore errors at sites that run the Rovi resident application.
Important: If the Doctor Report indicates an error, call Cisco Services for assistance
in making any necessary corrections.
in making any necessary corrections.
PPV Events phoneactivetime Check
The data in the PPV Events phoneactivetime Check field verifies that the
phoneactivetime parameter for all PPV events is a meaningful value and that the
base time in the PPV files is appropriate. Infrequently, a problem in defining PPV
events from a billing system will result in a phoneactivetime of zero, which leads to
a false PPV base time.
phoneactivetime parameter for all PPV events is a meaningful value and that the
base time in the PPV files is appropriate. Infrequently, a problem in defining PPV
events from a billing system will result in a phoneactivetime of zero, which leads to
a false PPV base time.
Rovi Note: It is normal for sites that run the Rovi resident application to show
NONE.
NONE.
Important: If the Doctor Report indicates an error, call Cisco Services for assistance
in making any necessary corrections.
in making any necessary corrections.
EUT Update Check
The data in the EUT Update Check field verifies that the entitlement unit table (EUT)
has been updated within the last hour. An EUT that has been updated within the last
hour indicates that the camPsm process on the DNCS is functioning properly.
has been updated within the last hour. An EUT that has been updated within the last
hour indicates that the camPsm process on the DNCS is functioning properly.
Important: If the Doctor Report indicates an error, call Cisco Services for assistance
in making any necessary corrections.
in making any necessary corrections.
GBAM Delivery
Assuming debug flag +DE is enabled for the camPsm process, the data in the GBAM
Delivery field verifies that time of day (TOD) and purchase GBAMs are delivered.
Delivery field verifies that time of day (TOD) and purchase GBAMs are delivered.
Notes:
Purchase GBAMs can be verified only if there are PPV events with an open Buy
window.
window.