Руководство По Установке для Cisco Cisco Prime Collaboration Manager 1.2
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The parameters in the COMMAND column are the processes that are running on the Prime CM 1.2 server. If you do
not see all of these processes running, enter the following commands to restart the Prime CM services:
not see all of these processes running, enter the following commands to restart the Prime CM services:
application stop emsam
application start emsam
Step 3
Repeat
and check whether all of the processes are running.
If all of the required processes are still not running on the Prime CM 1.2 server, contact the Cisco TAC.
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Upgrading from Prime CM 1.1 to 1.2
When you upgrade from Prime CM 1.1 to 1.2, some configuration data is retained.
lists details of the configuration
data that is retained.
If you are using Prime CM 1.0 and wish to upgrade to Prime CM 1.2, you must first upgrade to Prime CM 1.1 and then upgrade
to Prime CM 1.2. To upgrade Prime CM 1.0 to 1.1, see
to Prime CM 1.2. To upgrade Prime CM 1.0 to 1.1, see
Note
The Prime CM 1.1 inventory data is not retained after the upgrade. However, the device credentials data is retained.
Run the device discovery task (Inventory > Device Inventory > Discover Devices) to add the inventory data to the
Prime CM 1.2 database.
Run the device discovery task (Inventory > Device Inventory > Discover Devices) to add the inventory data to the
Prime CM 1.2 database.
After the upgrade, the configuration data in the following table is the only data that is retained.
Table 5
Configuration Data Retained in Upgrade from Prime CM 1.1 to 1.2
Configuration Data
Navigation in Prime CM
Configuration Required After Migration
Device access credentials
Inventory > Device Inventory >
Manage Credentials
Manage Credentials
No additional configuration required in Prime CM 1.2.
User accounts
Administration > Management
> User Management
> User Management
No additional configuration required in Prime CM 1.2.
Device monitoring
configurations
configurations
Administration > Device
Monitoring Configuration
Monitoring Configuration
No additional configuration required in Prime CM 1.2.
Event configurations
Administration >
Configuration > Event Settings
Configuration > Event Settings
No additional configuration required in Prime CM 1.2.
System configurations
Administration >
Configuration > System
Configuration
Configuration > System
Configuration
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Check Month-to-Month Endpoint Utilization and No Show
Reports to receive aggregate monthly reports.
Reports to receive aggregate monthly reports.
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If you are managing your network using Cisco Prime NAM,
add or import the Cisco Prime NAM devices.
add or import the Cisco Prime NAM devices.
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If you are managing your network using Cisco Prime LMS,
add the Cisco Prime LMS server details.
add the Cisco Prime LMS server details.
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If you are managing traps using external tools, configure
trap receivers for alarms and events.
trap receivers for alarms and events.