Информационное Руководство для Cisco Cisco Prime Unified Service Monitor 9.0

Phones in SIP mode must have Call Stats enabled in the SIP profile. For more information, select the 
appropriate version of Cisco Unified Communications Manager Administration Guide at this URL: 

 lists the required software, hardware, and configuration for MGCP voice gateways that 

Service Monitor supports.

1.

For Cisco IP phones in SIP mode to support the CVTQ algorithm, you must enable Call Stats; see 

.

Software Cisco

 

IOS 12.4(4)T or later.

—

Hardware

TIC5510 DSP hardware—TIC5510 DSP supports the 
DSP/KF voice quality metric that Service Monitor 
needs. 

For more information, see DSP Voice Quality Metrics 
Guide at this URL: 

To confirm that a voice gateway has TIC5510 DSP, 
look for 5510 in the output of this command:

 

For more information, see Cisco IOS Voice Command 
Reference at this URL: 

The platforms on which TIC5510 DSP is supported 
are:

Cisco 2800 series and Cisco 3800 series integrated 
services routers with PVDM2 modules 

Cisco VG224 voice gateway 

Cisco IAD2430 series integrated access devices 

Cisco 2600XM, Cisco 2691, Cisco 3700 series 
access routers, Cisco 2811, Cisco 2821, 
Cisco 2851, and Cisco 3800 series integrated 
services routers with the following network 
modules: 

NM-HDV2

NM-HDV2-1T1/E1

NM-HD-1V

NM-HD-2V

NM-HD-2VE 

Cisco 2821, Cisco 2851, Cisco 3825, and Cisco 
3845 with the EVM-HD-8FXS/DID module

To enable voice quality statistics on the voice gateway, 
use the following command:

A warning message might be displayed 
advising that “enable voice stats might impact 
performance”.

For more information, see Cisco IOS Voice Command 
Reference at this URL: