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Davies concludes, “Cisco is a trusted advisor and its product roadmap helps us 
make sure that none of our investments are stranded capital. Knowing that Cisco 
has a coherent plan for the future helps me sleep at night.”
Next Steps
Spilman will increase the value of its investment in Cisco Unified Communications 
by adding new capabilities. For example, the firm is adding Cisco WebEx
®
 Meetings 
Server to bring video to the desktop and enable attorneys and clients in different 
locations to collaborate on documents. 
To help make sure that clients and attorneys can continue to communicate if a line 
goes down, Spilman plans to take advantage of Session Initiation Protocol (SIP) 
support in Cisco Unified Communications Manager. Replacing the existing primary 
rate interface (PRI) lines with a SIP connection will increase resiliency while also 
lowering costs. 
Technical Implementation
The Cisco partner, MCPC, implemented the Cisco collaboration applications on 
Cisco UCS C-Series Rack Servers. Later, MCPC deployed FlexPod, which combines 
Cisco UCS B-Series Blade Servers and NetApp storage, to host the firm’s other 
virtualized business applications. Although the previous servers were relatively new, 
performance had declined noticeably as the firm virtualized more applications. “We 
were able to justify the switch from a relatively new server platform to FlexPod 
infrastructure because of its smaller footprint and higher performance for virtualized 
applications. The density of FlexPod, the number of servers we can operate on each 
blade, is unmatched,” Davies says.
Product List
• Unified communications
 
- Cisco Unified Communications Manager
 
- Cisco Unified IP Phones 9971
• Collaboration
 
- Cisco Jabber
 
- Cisco Unity Connection
 
- Cisco Contact Center Express
• Data center
 
- Cisco Unified Computing System for Cisco communications and collaboration 
applications
 
- FlexPod for other business applications
• Wireless
 
- Cisco Aironet
®
 3600 Series Wireless Access Points 
 
- Cisco 5500 Series Wireless Control System
Customer Case Study
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© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Dustin Davies
Chief Technology Officer
Spilman Thomas & Battle, PLLC