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Technical Support Form
Photocopy this form and update it each time you make changes to your software or hardware, and use 
the completed copy of this form as a reference for your current configuration. Completing this form 
accurately before contacting National Instruments for technical support helps our applications 
engineers answer your questions more efficiently.
If you are using any National Instruments hardware or software products related to this problem, 
include the configuration forms from their user manuals. Include additional pages if necessary.
Name __________________________________________________________________________
Company _______________________________________________________________________
Address ________________________________________________________________________
_______________________________________________________________________________
Fax (___)___________________ Phone (___)  _________________________________________
Computer brand ________________ Model ________________ Processor___________________
Operating system (include version number) ____________________________________________
Clock speed ______MHz   RAM _____MB
 Display adapter  __________________________
Mouse ___yes   ___no     Other adapters installed _______________________________________
Hard disk capacity _____MB
Brand _____________________________________________
Instruments used _________________________________________________________________
_______________________________________________________________________________
National Instruments hardware product model __________  Revision ______________________
Configuration ___________________________________________________________________
National Instruments software product ____________________________ Version  ____________
Configuration ___________________________________________________________________
The problem is: __________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
List any error messages: ___________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
The following steps reproduce the problem:____________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
PCI_E.book  Page 3  Thursday, June 25, 1998  12:55 PM