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SOLUTIONS TO COMMON PROBLEMS
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
PREVENTIVE MEASURES
Pilling
(Fibers ball up 
and cling to 
fabric.)
•  Pilling is normal with syn-
thetic and permanent press 
fabrics. This is due to abra-
sion from normal wear.
•  Use a lint brush or shaver to 
remove pills.
•  Use fabric softener in the 
washer to lubricate fi bers. 
•  When ironing, use spray 
starch or fabric fi nish on col-
lars and cuffs.
•  Turn items inside out to 
reduce abrasion.
Residue or 
powder on dark 
items;
Stiff, harsh 
fabrics.
• Undissolved detergent.
•  Some granular detergents 
can combine with hard 
water minerals to form a 
residue.
•  Overloading the washer.
•  Rewash load.
•  Increase water temperature 
using hottest water safe for 
fabric.
•  Do not overload washer.
•  Use liquid detergent or 
use nonprecipitating water 
conditioner with powder 
detergent.
Wrinkling
•  Overloading the washer.
•  Incorrect wash cycle for 
wash load.
•  Reduce load size.
•  Rinse in cold water with liq-
uid fabric softener using the 
casual or delicate cycle.
•  Do not overload washer.
•  Remove items from washer 
as soon as cycle is com-
pleted.
•  Use liquid fabric softener.
Yellow buildup 
of body soil on 
synthetic fabrics
•  Agitation time too short.
•  Wash water temperature 
too low.
•  Not enough detergent.
•  Soak in detergent booster 
or product containing en-
zymes.
•  Wash in hottest water safe 
for fabric using casual cycle.
• Increase detergent.
•  Add bleach safe for fabric or 
treat with color remover.
•  Select correct wash cycle.
•  Use correct amount of 
detergent.
•  Wash synthetics frequently 
using hot or warm water.
Yellow or brown 
rust stains
•  Iron or manganese in water 
supply, water pipes, or 
water heater.
•  To restore discolored load 
of whites, use rust remover 
safe for fabric.
•  Do not use chlorine bleach 
to remove rust stains. It 
may intensify discoloration.
•  Use nonprecipitating water 
softener.
•  Before washing, run hot 
water for a few minutes to 
clear lines.
•  Drain water heater occa-
sionally.
•  For an ongoing problem, 
install an iron fi lter in your 
water supply system.
Common Washing Problems, continued