Справочник Пользователя для Zebra 49834
112
170PAX4 Maintenance Manual
57518L-001 Rev. A
3/18/05
Troubleshooting
Communications Problems
Communications Problems
identifies problems with communications, the possible causes, and the recommended
solutions.
Table 14 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was sent to
the print engine but was
not recognized. The
DATA light does not
flash.
the print engine but was
not recognized. The
DATA light does not
flash.
The communication
parameters are incorrect.
parameters are incorrect.
Check the print engine driver or software
communications settings (if applicable).
communications settings (if applicable).
If you are using serial communication, check
the serial port setting in the front panel menu.
See
the serial port setting in the front panel menu.
See
.
Make sure you are using the correct
communication cable. See
communication cable. See
for the requirements.
Using the front panel controls, check the
protocol setting. It should be set to
protocol setting. It should be set to
NONE
. See
If a driver is used, check the driver
communication settings for your connection.
communication settings for your connection.
A label format was sent to
the print engine. Several
labels print, then the
print engine skips,
misplaces, misses, or
distorts the image on the
label.
the print engine. Several
labels print, then the
print engine skips,
misplaces, misses, or
distorts the image on the
label.
The serial communication
settings are incorrect.
settings are incorrect.
Ensure that the flow control settings match.
Check the communication cable length. See
for
requirements.
Check the print engine driver or software
communications settings (if applicable).
communications settings (if applicable).
A label format was sent to
the print engine but was
not recognized. The
DATA light flashes but no
printing occurs.
the print engine but was
not recognized. The
DATA light flashes but no
printing occurs.
The prefix and delimiter
characters set in the print
engine do not match the
ones in the label format.
characters set in the print
engine do not match the
ones in the label format.
Verify the prefix and delimiter characters. See
and
requirements.
Incorrect data is being sent
to the print engine.
to the print engine.
Ensure that ZPL II is being used.
Check the communication settings on the
computer. Ensure that they match the print
engine settings.
computer. Ensure that they match the print
engine settings.
If the problem continues, check the ZPL II
format for changed
format for changed
^CC
,
^CT
, and
^CD
.