Справочник Пользователя для Adidas RUNGENIE

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Engine Digital • Copy Deck 
 
 
 
 
 
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Start update. When the associate is confident that all the Pods have been scanned the update can 
be initiated. This usually takes about one minute per Pod. The firmware update can be cancelled at 
any time. 
 
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Update Complete. Once an update is complete, Pods that have been successfully updated will 
display a green light. In the case that a Pod is still displaying an orange light, signalling that the 
firmware update was unsuccessful, associates can choose to retry the firmware update for these 
pods. 
 
7.0 Errors with Pods 
 
7.0 Troubleshooting the Pods 
If Run Genie’s Pods are malfunctioning, here are some ways to solve typical problems: 
 
 
Pods turn orange while pairing for a run: This means the pod firmware needs to be updated. 
The pods will stay orange until the firmware has been updated.  
 
 
Pods fail to pair, and stay blinking blue: If a Pod fails to pair and stays blinking blue, tap ‘try 
again’ to try the process again. Ensure that the pods you are pairing to are resting on the iPad’s 
screen.  
 
 
Customer finishes run and Pods have not turned orange: send the customer on another run. If 
the Pods are still not turning orange, try resetting the Pods and pair them again. If the problem 
persists, try different Pods. 
 
 
Adidas store has multiple iPads: A returning runner will show up on any iPad
 
running the Run 
Genie app. In cases where they do not, this indicates that the iPad needs to have its Run Genie 
app updated. Please contact adidas IT at XXXX to request an updated app for that iPad. 
 
8.0 Replacement Info 
 
8.0 Replacing Run Genie’s Pods 
To request a replacement set of Pods, please contact XXX (will be getting this contact info from KL) 
 
9.0 Legal Notes and disclaimer 
 
9.0 Legal Notes and disclaimer 
© 2015 adidas AG. adidas and the 3-Stripes mark are registered trademarks of the adidas Group  
 
9.1 Regulatory Compliance 
This product is compliant with Directives 2004 / 108 / EC on Electromagnetic  
Compatibility 2006 / 95 / EC on Low Voltage Directive.  
 
Statement regarding the disposal of Run Genie electronic components:  
 
As a company, adidas is committed to sustainable business practices, which are aimed to preserve, protect 
and improve the quality of the environment. We apply these to product technologies, design, and the 
selection of the materials used in our products. Adhering to corresponding environmental laws, directives,