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Nokia 
6820 User Guide
23
Copyright © Nokia 2004
Call functions
If you are prompted to supply a voice mailbox number, key it in and select OK. Contact your 
service provider to obtain your voice mailbox number. For more information, see “Voice 
messages” on page 38.
Speed dial a phone number
Before you can use 1-touch dialing you need to assign speed dial numbers. For more 
information, see “Speed dialing” on page 50. 
If 1-touch dialing is set to off, press the speed dialing number and then press the Talk key.
If 1-touch dialing is set to on, press and hold a speed dialing key until the call is started. 
Note: To activate 1-touch dialing, select Menu > Settings > More Settings > Call 
settings > 1-touch dialing > On
.
 • ANSWER OR REJECT AN INCOMING CALL
Press the Send key to answer an incoming call, and press the End key to end the call.
Press the End key to reject an incoming call.
If you select Silence, only the ringing tone is muted. Then, either answer or reject the call.
If you are using a headset with a headset key, you can also answer and end a call by pressing 
the headset key.
If the Call forwarding function has been activated to forward calls, rejecting an incoming 
call will also forward the call. See “Call settings” on page 61.
Caller ID
When there is an incoming call, the phone shows the caller’s name, phone number, or the 
text Private number or Call
If more than one name is found in Contacts with the same seven last digits of the phone 
number as the caller’s number, only the phone number will be displayed (if it is available). 
If the caller’s number has not been saved in Contacts, but there is another name saved with 
the same seven last digits in the phone number as in the phone number of the caller, the 
phone may display an incorrect name.
Call waiting
During a call, press the Send key to answer the waiting call. The first call is put on hold. 
Press the End key to end the active call.
To activate call waiting, see “Call settings” on page 61.