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Table 3-1 lists causes and solutions to problems that could occur 
with the EchoPoint Reader SR-640-101.
In the unlikely event that an EchoPoint Reader fails or problems 
occur that simple troubleshooting cannot solve, Savi Customer 
Support may recommend that the EchoPoint Reader be returned 
to Savi Technology.
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Problem
Solution
No power 
(indicator light 
is not blinking)
– Confirm that power is available by checking any circuit 
breakers, power switches, or safety switches.
– If AC-powered, verify the presence and voltage of the 
power by connecting a test unit to the power source. 
Check the AC fuses.
– If DC-powered, verify the continuity of the DC power 
fuse on the EchoPoint Reader, the source voltage (6 to 
15 VDC), and the polarity of the connections.
– If solar-powered, verify the output voltage of the 
module is 6 or 12 VDC.
– Verify that the power cable is securely plugged into 
the power source and the EchoPoint Reader input.
– Try a different power source.
– Replace the power cable.
Network cables 
damaged or 
disconnected
– Verify that the network cable is securely plugged into 
the EchoPoint Reader.
– Verify that the network cable is securely plugged into 
the Network Adapter.
– Check cables for physical damage.