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2900H EN 20071108
Troubleshooting
D
RYSTAR
 5500/5503 R
EFERENCE
 
MANUAL
Checking the connections
If no error messages are displayed and you are unable to get the printer to
respond, the problem may be caused by a fault in the connections. In this
case, check that all connectors and cables are firmly attached to the printer.
If the connections are OK, reset the Drystar 5500.
If the Drystar 5500 still does not print, consult your local service organization.
Checking the print queue
If no error message is displayed, you should check the print queue:
For each line of the queue, the status can be: 
printing,
calculating,
waiting,
warning,
error.
A warning or error status indicates that there is a print queue problem.
Regularly check all electrical connections. When interference occurs with other 
devices, consult your local service organization.
Call your local service organization in case cables are disconnected. The user is not 
allowed to add or remove any connectors.
For more information, refer to 
 on page
 and 
 on page
.
For more information about the print queue status, refer to 
 on page
<Modality name>
10:21:34
PRINTING
1
 
2
<Modality name>
10:21:34
CALCULATING
<Modality name>
11:35:27
WAITING
<Modality name>
11:54:02
WAITING