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Appendix

Troubleshooting

Click on the “Input” tab and select your microphone as the 
“Sound Input” device, and then adjust the “Input volume” 
slider to the desired level.

• If you still cannot hear audio through your speakers, adjust the 

audio settings of the software program you are using.  Refer to 
the help documentation of your software program for detailed 
instructions.

• You need to deregister the headset from the current headset 

base (page 15), and then register it to the new headset base 
(page 13).

• Your headset cannot directly answer a call. You must answer 

all incoming calls on your computer through your VoIP 
program.

• Make sure PC mode is selected on the headset base and the 

PC light is on.

• Make sure you have pressed 

 on your headset to receive the 

audio from your 

computer.

• Make sure the headset listening volume is turned on and set to 

an audible level through your computer audio settings and in 
some VoIP calling software.

• Other electronic products such as HAM radios and other DECT 

phones can cause interference with your cordless telephone. 
Try installing your headset base as far away as possible from 
these types of electronic devices.

3.

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