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• Do not install this headset near a microwave oven or on

the same electrical outlet. You may experience decreased
performance while the microwave oven is operating.

• If your headset is plugged in with a modem or a surge

protector, plug the headset (or modem/surge protector) into
a different location. If this doesn't solve the problem, relocate
your headset or modem farther apart from one another, or use
a different surge protector.

• Relocate your headset base to a higher location. The headset

will have better reception when not installed in a low area.

• If other phones in your home or office are having the same

problem, the problem is in your wiring or local service. Contact
your telephone service provider (charges may apply).

The

light on the headset is off while charging.

• Make sure the power and line cords are plugged in correctly

and securely.

Make sure that the battery is securely installed in the cordless
headset.

Make sure the headset is sitting properly in the base to charge.

• Unplug the unit’s electrical power. Wait for 15 seconds,

then plug it back in. Allow up to one minute for the cordless
headset and headset base to reset.

Clean the cordless headset and headset base charging
contacts each month using a pencil eraser or cloth.

• Your headset or headset base might be defective. Refer to

the Limited warranty section on pages 60-63 for further
instructions.

•

Appendix

Troubleshooting