Справочник Пользователя для Entrust Datacard Corporation Q10075
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PR-01719 Printhead Error
The printhead is not installed or detected.
Possible Cause: The printhead cartridge is not installed or the cables are
not attached to the printhead cartridge correctly.
not attached to the printhead cartridge correctly.
Solution: Power off the printer. Attach the printhead cable to the printhead
cartridge. Make sure the plug is pushed all the way into the receptacle.
cartridge. Make sure the plug is pushed all the way into the receptacle.
•
Replace the printhead cartridge in the cover arm, close the printer, and
power on the printer. If the printer cover does not close, make sure the
printhead cartridge is installed correctly. The cover will not close if the
printhead cartridge is not installed correctly.
power on the printer. If the printer cover does not close, make sure the
printhead cartridge is installed correctly. The cover will not close if the
printhead cartridge is not installed correctly.
See SP Series Info Central for steps to attach the printhead cable and to
replace the printhead.
replace the printhead.
If you cannot fix the problem, contact your service provider for assistance.