Справочник Пользователя для Entrust Datacard Corporation Q10075

Page 113

The print ribbon index mark was not found.

Possible Cause 1: The print ribbon is not installed correctly.

Solution 1: Remove and reinstall the print ribbon. Make sure the print ribbon 
cartridge is fully seated. 

Possible Cause 2: The print ribbon is folded on the take-up spool.

Solution 2: Remove and re-install the print ribbon on the cartridge; cut the 
print ribbon, removed used ribbon from the take-up spool, and fasten the cut 
end of the ribbon to the empty take-up spool.

Make sure the printhead cartridge is seated correctly in the cover arm. 

Make sure the reflective label on the printhead is not dirty. Clean it with a 
soft cloth if needed. 

You might have moved the print ribbon while the printer power was off. 
The next card will print correctly. The printer is designed to allow you to 
fix problems while the printer power is on.

If you cannot fix the problem, contact your service provider for assistance.