Справочник Пользователя для Entrust Datacard Corporation Q10075

Page 59

A card was not picked successfully.

 Possible Cause 1: The input hopper is empty.

Solution 1: Fan the edges of the cards so the printer picks one card at a 
time and then load cards in the input hopper. Push the input hopper cover 
closed until it latches.

Possible Cause 2: One or two cards are jammed going into the printer.

 Solution 2 a: Release the stuck card(s). Fan the cards in the input hopper 
again to separate them. 

Solution 2 b: Cleaning liquid is making cards slip on the pick roller. Wait one 
or two minutes with the input hopper open to allow the pick roller to dry.

If the problem occurs again, run a cleaning card, change the cleaning 
sleeve, and then clean the rollers in the printer.

"Loading cards" on page 5
"Cleaning the printer" on page 21