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233

If Something Goes Wrong

Resolving a hardware conflict

5.375 x 8.375 ver 2.3

You press the disc eject button, but the drive tray does
not slide out.

Make sure the computer is connected to a power source and
turned on. The DVD-ROM drive eject mechanism requires
power to operate.

Make sure a program is not accessing the drive and
preventing it from ejecting.

If you need to remove a disc and cannot turn on the computer
(for example, if the battery is completely discharged), use a
narrow object, such as a straightened paper clip, to press the
manual eject button. This button is in the small hole next to
the optical drive eject button on the face of the optical drive
tray.

Never use a pencil to press the manual eject button. Pencil
lead can break off inside the computer and damage it.

Some discs run correctly but others do not.

Check the type of disc you are using. The optical drive
supports the Digital Versatile Disc (DVD) formats DVD-
ROM, DVD-R (read-only), plus CD-ROM, CD-R (read-
only), and CD-RW (read-only).

If the problem is with a data CD or DVD, refer to the
software’s documentation and check that the hardware
configuration meets the program’s needs.

The disc will not come out of the drive when you click
the eject button on the screen.

Press the button on the DVD-ROM drive itself. For additional
information see

“You press the disc eject button, but the drive

tray does not slide out.” on page 233