Справочник Пользователя для Brother DS-820W DS-920DW

Troubleshooting 

The calibration failed for some rea-
son. For example, the Calibration 
Sheet is not inserted in the correct di-
rection.

„

Press and hold the Power button 
to turn off the scanner, and press 
the Power button to turn on it. 
Then, perform the calibration 
again.

„

Insert the Calibration Sheet in the 
correct direction.

• To perform the calibration using 

the control panel, see Calibration 
using the control panel on 
page 58.

• For Windows

®

: to perform the cal-

ibration using software, see Cali-
bration using software (for 
Windows

• For Macintosh: to perform the cal-

ibration using software, see Cali-
bration using software (for 
Macintosh) on page 62.

E03

Card full or Card Read / 
Write error

The SD card is full, protected, or cor-
rupt; scanned images cannot be 
saved to the SD card.

Check the SD card’s protective 
switch, reinsert the SD card, or insert 
a new SD card.

E04

Paper Jam

Scan exceeds the maximum length, 
and cannot successfully eject the 
scanned document.

Open the top cover and remove the 
document, then close the cover and 
try to scan again.

E05

Missing Scan Data

Scanner does not detect a document 
in the document feeder slot.

Make sure the document is properly 
inserted.

E06

Cover Open

The scanner’s top cover is open, or 
the top cover sensor has failed.

Close the scanner’s top cover.

E19

Calibration Fail

The scanner’s internal check failed 
because of a calibration data error.

Recalibrate the scanner.

• To perform the calibration using 

the control panel, see Calibration 
using the control panel on 
page 58.

• For Windows

®

: to perform the cal-

ibration using software, see Cali-
bration using software (for 
Windows

• For Macintosh: to perform the cali-

bration using software, see Cali-
bration using software (for 
Macintosh) on page 62.