Справочник Пользователя для Netopia R310

The Status field of the Smar tStar t application will display information and indicate problems as they are 
detected.

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Check the cable connection from the Netopia R310’s console por t to the computer being used as a 
console.

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Check that the terminal emulation software is accessing the correct por t on the computer that’s being 
used as a console.

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Tr y pressing Ctrl-L or Return or the ▲ up or down▼ key several times to refresh the terminal screen.

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Check that flow control on serial connections is turned off.

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Check that the terminal emulation software is configured correctly.

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Check the baud rate. The default values are 9600, N, 8, and 1.

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Tr y changing the Netopia R310’s default speed of 9600 bps and setting your terminal emulation software 
to match the new speed.

This section contains tips on ways you can troubleshoot a networking problem.

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Verify the accuracy of the default gateway’s IP address (entered in the IP Setup or Easy Setup screen).

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Use the Netopia R310’s ping utility, in the Statistics, Tests, Utilities screen, and tr y to ping local and 
remote hosts. See 

 for instructions on how to use the ping utility. If you can 

successfully ping hosts using their IP addresses but not their domain names (198.34.7.1 but not 
garcia.netopia.com, for example), verify that the DNS ser ver’s IP address is correct and that it is reachable 
from the Netopia R310 (use ping).

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If you are using filters, check that your filter sets are not blocking the type of connections you are tr ying to 
make.

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Obser ve the Ethernet LEDs to see if data traffic flow appears to be normal.

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Check the WAN Statistics and LAN Statistics screens to see more specific information on data traffic flow 
and address ser ving.