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IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

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Chapter 4: Configuring the technology pack

This chapter explains how to configure the Cisco IP Telephony Technology Pack and consists of the following 
topics: 

Overview 

Tivoli Netcool/Proviso supports the following two types of technology packs, based on the type of data that they 
collect: 

•

SNMP 

SNMP packs are MIB-based, and their configuration is relatively straightforward. 

•

Bulk  (or  UBA) 

Bulk technology packs collect data against non-SNMP devices, and rely on the UBA of the Tivoli 

Netcool/Proviso DataChannel to process the data. Prior to Tivoli Netcool/Proviso version 4.4.3, bulk packs 

could be very difficult to configure, and in many cases required extensive Tivoli Netcool/Proviso domain 

knowledge. 

Tivoli Netcool/Proviso version 4.4.3 introduces a GUI to configure Tivoli Netcool/Proviso UBA 

technology packs on supported Tivoli Netcool/Proviso platforms. 

The Cisco IP Telephony Technology Pack is an SNMP and UBA technology pack. 

Before you begin 

Before configuring the Cisco IP Telephony Technology Pack, ensure that you: 

•

Have the following software and documentation for your version of Tivoli Netcool/Proviso:

—  Release notes for the current technology pack release. 

—  IBM Tivoli Netcool/Proviso Upgrade Guide

(if performing an upgrade).

—  IBM Tivoli Netcool/Proviso DataMart Configuration Guide. 

—  Access to the Tivoli Netcool/Proviso DataMart server.