Справочник Пользователя для IBM CISCO R2E2

Chapter 4: Configuring the technology pack

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

— An X Window server on the DataMart server.

Note:

(Tivoli Netcool/Proviso pre-v4.4.3) If there is no graphics card on the DataMart server, you can

install the Xvfb virtual frame buffer package to provide X Window services, as described in the

IBM Tivoli

Netcool/Proviso Installation Guide

— Access to the SilverStream server.

— Access to the DataChannel server.

•

Have completed the following tasks:

— Reviewed the release notes for the current technology pack.

Important:

Release notes contain important information you need to consider before installing a technology pack.

They also contain information on specific patches that need to be installed before you configure a technology pack.

— Installed the current version of the Tivoli Netcool/Proviso components, as described in the IBM Tivoli

Netcool/Proviso Installation Guide.

— Installed the MIB-II Technology Pack.

Note:

The MIB-II Technology Pack is a stand-alone technology pack that is contained in its own jar file.

— Installed the Cisco IP Telephony Technology Pack.

Note:

Installation instructions for a technology pack can be found in the Appendices of the

IBM Tivoli

Netcool/Proviso Installation Guide

(covers core and technology packs).

Upgrade instructions for a technology pack can be found in Chapter 3 of the

IBM Tivoli Netcool/Proviso

Upgrade Guide

(covers core and technology packs).

Localization is done automatically during installation of the technology pack.

— Configured at least one DataChannel.

— Configured a UBA bulk collector subchannel.

— Configured an SNMP collector subchannel.

— Created a user account on the server where the ProvisoCUCM

application is installed, so that the CUCM

can FTP the CDR/CMR data stream back to the ProvisoCUCM

application.

Note:

This technology pack contains a Java application, ProvisoCUCM, that sends data requests to CUCM

servers. The ProvisoCUCM application requires the Java 2 Enterprise Edition (JRE 1.5 J2EE).

Starting with the Cisco IP Telephony 2.4.0.0 Technology Pack, the ProvisoCUCM application supports multiple

Perfmon host collection for a single instance of the ProvisoCUCM application.

Configure the technology pack

To configure the Cisco IP Telephony Technology Pack, follow these steps:

1. Load the DataMart environment.

To load the shell with the DataMart environment, follow these steps:

1-a. Log in to the DataMart server as pvuser.
1-b. Change your working directory to the DataMart home directory (

/opt/datamart

, by default), using

the following command:

cd /opt/datamart