Справочник Пользователя для Brother FAX-2840

Troubleshooting 

Poor sending quality.

Try changing your resolution to Fine or S.Fine. Make a copy to check your 
machine’s scanner operation. If the copy quality is not good, clean the scanner. 
(See Advanced User’s Guide: Cleaning the machine.)

Transmission Verification Report 
says RESULT:NG.

There is probably temporary noise or static on the line. Try sending the fax again. 
(MFC-7240 only)  
If you are sending a PC-Fax message and get RESULT:NG on the Transmission 
Verification Report, your machine may be out of memory. To free up extra 
memory, you can turn off fax storage (see Advanced User’s Guide: Changing 
Remote Fax Options), print fax messages in memory (see Advanced User’s 
Guide: Printing a fax from the memory) or cancel a delayed fax or polling job (see 
Advanced User’s Guide: Checking and canceling waiting jobs). If the problem 
continues, ask the telephone company to check your telephone line.

If you often get transmission errors due to possible interference on the telephone 
line, try changing the Compatibility setting to Basic(for VoIP). (See 
Telephone line interference/ VoIP uu page 91.)

Sent faxes are blank.

Make sure you are loading the document properly. (See Loading documents 
uu

Vertical black lines when sending.

Black vertical lines on faxes you send are typically caused by dirt or correction fluid 
on the glass strip. (See Advanced User’s Guide: Cleaning the machine .)

The machine ‘hears’ a voice as a 
CNG tone.

If Easy Receive is set to On, your machine is more sensitive to sounds. It may 
mistakenly interpret certain voices or music on the line as a fax machine calling 
and respond with fax receiving tones. Deactivate the machine by pressing 
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off. (See Easy 
Receive uu page 30.)

Sending a fax call to the machine.

If you answered on an external or extension telephone, press your Fax Receive 
Code (default setting is l51). When your machine answers, hang up.

Custom features on a single line.

If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail, 
an answering machine, an alarm system or other custom feature on a single 
telephone line with your machine, it may create a problem sending or receiving 
faxes.

For Example: If you subscribe to Call Waiting or some other custom service and 
its signal comes through the line while your machine is sending or receiving a fax, 
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature 
should help overcome this problem. This condition is related to the telephone 
system industry and is common to all devices that send and receive information 
on a single, shared line with custom features. If avoiding a slight interruption is 
crucial to your business, a separate line with no custom features is recommended.

The machine beeps when you try to 
access the Setup Receive and 
Setup Send menus.

If FAX

 is not illuminated, press it to turn on FAX mode. The Setup 

Receive settings (Menu, 2, 1) and Setup Send settings (Menu, 2, 2) are available 
only when the machine is in FAX mode.