Справочник Пользователя для SVAT Electronics CLEARVU11
SVAT ELECTRONICS
now you can see
CLEARVU11
64
TROUBLESHOOTING GUIDE
Web viewer is very small
and does not look like
the manual
This DVR is fully functional with Internet Explorer 6.0 or greater. If you are using
a different browser then you will be redirected to the wap.htm version of the
web interface. This is the same interface that would be used on a mobile device.
This mode will allow you to view a single or all 4 cameras simultaneously and
adjust your refresh rate.
a different browser then you will be redirected to the wap.htm version of the
web interface. This is the same interface that would be used on a mobile device.
This mode will allow you to view a single or all 4 cameras simultaneously and
adjust your refresh rate.
LCD Screen is black
• Make sure the DVR is plugged in to a working power outlet or surge protector.
If connected to a surge protector make sure the surge protector is turned on.
• Make sure the master power switch on the back of the DVR is switched to the
on position. ( the “ | ” should be pressed in)
• Once both of these steps have been verified try pressing the power button on
the top of the DVR. This controls the power for the LCD screen only. Even with
the LCD screen turned off the DVR will still function as normal. Recording can
continue even with no power to the LCD screen.
If connected to a surge protector make sure the surge protector is turned on.
• Make sure the master power switch on the back of the DVR is switched to the
on position. ( the “ | ” should be pressed in)
• Once both of these steps have been verified try pressing the power button on
the top of the DVR. This controls the power for the LCD screen only. Even with
the LCD screen turned off the DVR will still function as normal. Recording can
continue even with no power to the LCD screen.
Can not access any of
the menu options (Menu
Options are in white
text).
• If “Login / Logout” and “Status” are in black text the rest of the main menu
options are in white text this means no user is logged in or a guest account is
logged in. Log in as a supervisor or administrator
•The menu option you are trying to access is in white text instead of black. This
means the feature is unavailable in the current mode. This could be because the
current user does not have enough permissions to make a change to this setting.
It could also mean the parent feature is not enabled.
options are in white text this means no user is logged in or a guest account is
logged in. Log in as a supervisor or administrator
•The menu option you are trying to access is in white text instead of black. This
means the feature is unavailable in the current mode. This could be because the
current user does not have enough permissions to make a change to this setting.
It could also mean the parent feature is not enabled.
Ex. If the network type is set to “Static IP” than all of the data input fields below
are in white text and can not be adjusted. If the Net Type is changed to DHCP
than these fields become black and can be edited.
are in white text and can not be adjusted. If the Net Type is changed to DHCP
than these fields become black and can be edited.
Can not view DVR on the
computer
• Verify the following while referring to the included networking guide.
• Make sure you are entering the proper IP address of the DVR. You will enter the
Internal IP address into the Internet Explorer address bar when the computer is
connected to the same router as the DVR.
• You will enter the External IP address into the Internet Explorer address bar
when the computer trying to access the DVR is not connected to the same
router. This will require an internet connection.
• Port forwarding will need to have been set up according to the networking
guide.
• Follow the instructions found on www.portfoward.com for detailed
instructions or contact your router manufacturer for assistance with port
forwarding on your particular model of router
• Make sure you are logged into the computer as an administrator to install the
required application and ActiveX controls.
• Make sure you are entering the proper IP address of the DVR. You will enter the
Internal IP address into the Internet Explorer address bar when the computer is
connected to the same router as the DVR.
• You will enter the External IP address into the Internet Explorer address bar
when the computer trying to access the DVR is not connected to the same
router. This will require an internet connection.
• Port forwarding will need to have been set up according to the networking
guide.
• Follow the instructions found on www.portfoward.com for detailed
instructions or contact your router manufacturer for assistance with port
forwarding on your particular model of router
• Make sure you are logged into the computer as an administrator to install the
required application and ActiveX controls.