Справочник Пользователя для DISH Network Solo 301

This table describes some on-screen messages in the order of their message numbers. Find the message 
number in the upper right corner of the message displayed on your TV screen, and then find the matching 
number in this table. 

There may be a problem with the 
multi-dish switch.

Check the coaxial cables and their connections to and from the 
multi-dish switch. Make sure that all required cables are in place, 
and check that all cable connections are tight and dry (for outdoor 
cables).
If this does not work, call the Customer Service Center for help.

Heavy rain, snow, or cloud cover 
may be interfering with transmission 
of the satellite signal, or there may 
be other interference.

Note the local weather conditions. Remove any snow or other 
debris which may have collected on the satellite dish.
Make sure that the satellite dish has a clear line of sight to the 
satellite. Check whether branches or leaves have grown into the line 
of sight.
Make sure that the satellite dish is aimed at the satellite. Check the 
strength of the signal using the Point Dish/Signal menu. Consult 
your installer to re-aim the dish, if necessary, to obtain the strongest 
possible signal.

The wrong type of coaxial cable may 
be used in the system, or the cable 
run length may be too long. Or, there 
may be a problem with the multi-
dish switch.

Make sure the system uses RG6 coaxial cable; if not, call your 
dealer or installer.
Check the dish-to-receiver cable run length; if it is over 100 feet, 
call your dealer or installer.
Check the coaxial cables and their connections to and from the 
multi-dish switch. Make sure that all required cables are in place, 
and check that all cable connections are tight and dry (for outdoor 
cables).
If this does not work, do the Check Switch test.

The receiver may not yet have been 
authorized. The satellite dish may 
have moved so that it is no longer 
picking up the satellite signal. The 
cable connections may have 
loosened or have moisture inside. 
There may be an interruption of the 
satellite signal.

If you have authorized the receiver, wait a few minutes to see if the 
message is removed. Make sure that all required cables are in place, 
and check that all cable connections are tight and dry (for outdoor 
cables).
Make sure that the satellite dish has a clear line of sight to the 
satellite. Check whether branches or leaves have grown into the line 
of sight.
Check that the Signal Strength bar in the Point Dish/Signal 
menu is green and displays the word Locked. If not, contact your 
installer to re-aim the satellite dish. If you have not authorized the 
receiver, call the Customer Service Center for help.

The receiver may not be connected 
to an active telephone line.

The credit limit may have been 
suspended.

You must connect the receiver to an active telephone connection at 
all times. If you install two or more receivers, you must connect 
each receiver to an active telephone connection at all times.
Review your pay per view purchases to check the credit limit.

Maybe the receiver is connected to a 
DSL (Digital Subscriber Line) 
phone line.

Install a DSL filter between the receiver and the telephone wall 
jack. You can obtain the filter from your DSL provider. 

Viewers in specific areas are 
prohibited from watching certain 
programs. 
For example, viewers who live close 
to a particular football stadium may 
be prohibited from watching football 
games that are played in that 
stadium.

Remember that the program providers specify which programs 
are “blacked out” for which viewers, not DISH Network™.

You may have tried to tune to a 
program on a channel which you 
have not bought.

You must buy a channel before you can tune to a program on that 
channel. Call the Customer Service Center to buy the channel, or if 
you believe this message was displayed by mistake.