Справочник Пользователя для DISH Network Solo 301

Скачать
Страница из 105
Troubleshooting Tables
Page 57
015
You may have just plugged in the 
receiver, and it is acquiring the 
satellite signal. Or, the receiver may 
have temporarily lost the signal.
Wait a few minutes to see if the message is removed. Make sure that 
all required cables are in place, and check that all cable connections 
are tight and dry (for outdoor cables).
Make sure that the satellite dish has a clear line of sight to the 
satellite. Check whether branches or leaves have grown into the line 
of sight.
Check that the Signal Strength bar in the Point Dish/Signal 
menu is green and displays the word Locked. If not, contact your 
installer to re-aim the satellite dish.
018
The receiver may not be connected 
to an active telephone line.
The credit limit may have been 
exceeded.
You must connect the receiver to an active telephone connection at 
all times. If you install two or more receivers, you must connect 
each receiver to an active telephone connection at all times.
Review your pay per view purchases to check the credit limit.
Call the Customer Service Center for help checking the credit limit, 
and/or to get authorization to make a purchase.
022
The receiver may not yet have been 
authorized. The satellite dish may 
have moved so that it is no longer 
picking up the satellite signal. The 
cable connections may have 
loosened or have moisture inside. 
There may be an interruption of the 
satellite signal.
If you have authorized the receiver, wait a few minutes to see if the 
message is removed. Make sure that all required cables are in place, 
and check that all cable connections are tight and dry (for outdoor 
cables).
Make sure that the satellite dish has a clear line of sight to the 
satellite. Check whether branches or leaves have grown into the line 
of sight.
Check that the Signal Strength bar in the Point Dish/Signal 
menu is green and displays the word Locked. If not, contact your 
installer to re-aim the satellite dish. If you have not authorized the 
receiver, call the Customer Service Center for help.
026
The receiver may have temporarily 
lost the satellite signal.
Wait a few minutes to see if the message is removed. Make sure that 
all required cables are in place, and check that all cable connections 
are tight and dry (for outdoor cables).
Make sure that the satellite dish has a clear line of sight to the 
satellite. Check whether branches or leaves have grown into the line 
of sight.
Check that the Signal Strength bar in the Point Dish/Signal 
menu is green and displays the word Locked. If not, contact your 
installer to re-aim the satellite dish.
028
The receiver may need to get new 
software before you can use it to 
order pay per view programs.
Turn the receiver off. Doing this allows the receiver to “download” 
new software via the satellite signal. The download may take 
several minutes; do not disturb or unplug the receiver during this 
time. When the download is done, you will be able to use it to order 
pay per view programs.
032
You may have tried to set a VCR 
Event Timer
 without having set up 
the receiver to control the VCR.
You must set up the receiver to control the VCR before you can set 
VCR Event Timer. See the Using the System for instructions.
059
You may have tried to close an 
installation menu without having 
done the Check Switch test.
If your setup includes a multi-dish switch, you must do 
the Check Switch test.
060
You may have aimed the satellite 
dish at one satellite, but selected the 
option for another satellite on the 
Point Dish/Signal menu.
Make sure that you have selected the option for the right satellite on 
the Point Dish/Signal menu.
Make sure that the cable(s) for the satellite you have selected are 
connected to the LNBF that receives signals from that satellite.
Re-aim the satellite dish at the right satellite.
061
You may have set up the receiver 
to accept a transmission (a 
“download”) of the latest operating 
software via the satellite signal.
It is very important for the receiver to get the latest operating 
software, so let the receiver do so. The “download” may take 
several minutes. Do not disturb or unplug the receiver during this 
time.
074
The receiver gives you three chances 
to enter the correct password. If you 
fail to do so, the receiver “times out” 
and will not allow you to try again 
for several minutes.
Wait a few minutes and then try again to enter the password.
Note: The “time out” feature is designed to prevent someone from 
trying password after password until he or she happens to guess the 
right one and so gains unauthorized access to the receiver.
Message Number
Possible Reason
What to Do