Справочник Пользователя для DISH Network Solo 811

This table describes some on-screen messages in the order of their message numbers. Find the message 

number in the upper right corner of the message displayed on your TV screen, and then find the matching 

number in this table. 

There may be a problem with the 

multi-dish switch.

Check the coaxial cables and their connections to and from the 

multi-dish switch. Make sure that all required cables are in place, 

and check that all cable connections are tight and dry (for outdoor 

cables).

 

If this does not work, call the Customer Service Center for help.

Heavy rain, snow, or cloud cover 

may be interfering with transmission 

of the satellite signal, or there may 

be other interference.

Note the local weather conditions. Remove any snow or other 

debris which may have collected on the satellite dish.

 

Make sure that the satellite dish has a clear line of sight to the 

satellite. Check whether branches or leaves have grown into the line 

of sight.

 

Make sure that the satellite dish is aimed at the satellite. Check the 

strength of the signal using the Point Dish/Signal menu. Consult 

your installer to re-aim the dish, if necessary, to obtain the strongest 

possible signal.

The wrong type of coaxial cable may 

be used in the system, or the cable 

run length may be too long. Or, there 

may be a problem with the multi-

dish switch.

Make sure the system uses RG6 coaxial cable; if not, call your 

dealer or installer.

 

Check the dish-to-receiver cable run length; if it is over 200 feet on 

your DISH Pro system, (100 feet with a Legacy system) call your 

dealer or installer.

 

Check the coaxial cables and their connections to and from the 

multi-dish switch. Make sure that all required cables are in place, 

and check that all cable connections are tight and dry (for outdoor 

cables).

 

If this does not work, do the Check Switch test.

The receiver may not yet have been 

electronically linked with the Smart 

Card, via the satellite signal. The 

satellite dish may have moved so 

that it is no longer picking up the 

satellite signal. The cable 

connections may have loosened or 

have moisture inside. There may be 

an interruption of the satellite signal.

If you have authorized the receiver, wait a few minutes to see if the 

message is removed. Make sure that all required cables are in place, 

and check that all cable connections are tight and dry (for outdoor 

cables).

 

Make sure that the satellite dish has a clear line of sight to the 

satellite. Check whether branches or leaves have grown into the line 

of sight.

 

Check that the Signal Strength bar in the Point Dish/Signal 

menu is green and displays the word Locked. If not, contact your 

installer to re-aim the satellite dish. If you have not authorized the 

receiver, call the Customer Service Center for help.

The receiver may not be connected 

to an active telephone line.

 

The Smart Card credit limit may 

have been suspended.

You must connect the receiver to an active telephone connection at 

all times. If you install two or more receivers, you must connect 

each receiver to an active telephone connection at all times.

 

Review your Pay-Per-View purchases to check the Smart Card 

credit limit.

Phone signal not working correctly.

If connected with DSL phone line, install a DSL filter between the 

receiver and the telephone wall jack. You can obtain the filter from 

your DSL provider. 

Viewers in specific areas are 

prohibited from watching certain 

programs. 

 

For example, viewers who live close 

 

to a particular football stadium may 

be prohibited from watching football 

games that are played in that 

stadium.

Remember that the program providers specify which programs 

 

are “blacked out” for which viewers, not DISH Network.

You may have tried to tune to a 

program on a channel which you 

have not bought.

You must buy a channel before you can tune to a program on that 

channel. Call the Customer Service Center to buy the channel, or if 

you believe this message was displayed by mistake.