Справочник Пользователя для DISH Network Solo 811

You may have just plugged in the 

receiver, and it is acquiring the 

satellite signal. Or, the receiver may 

have temporarily lost the signal.

Wait a few minutes to see if the message is removed. Make sure that 

all required cables are in place, and check that all cable connections 

are tight and dry (for outdoor cables).

 

Make sure that the satellite dish has a clear line of sight to the 

satellite. Check whether branches or leaves have grown into the line 

of sight.

 

Check that the Signal Strength bar in the Point Dish/Signal 

menu is green and displays the word Locked. If not, contact your 

installer to re-aim the satellite dish.

The receiver may not be connected 

to an active telephone line.

 

The Smart Card credit limit may 

have been exceeded.

You must connect the receiver to an active telephone connection at 

all times. If you install two or more receivers, you must connect 

each receiver to an active telephone connection at all times.

 

Review your Pay-Per-View purchases to check the Smart Card 

credit limit.

 

Call the Customer Service Center for help checking the credit limit, 

and/or to get authorization to make a purchase.

The receiver may not yet have been 

electronically linked with the Smart 

Card, via the satellite signal. The 

satellite dish may have moved so 

that it is no longer picking up the 

satellite signal. The cable 

connections may have loosened or 

have moisture inside. There may be 

an interruption of the satellite signal.

If you have authorized the receiver, wait a few minutes to see if the 

message is removed. Make sure that all required cables are in place, 

and check that all cable connections are tight and dry (for outdoor 

cables).

 

Make sure that the satellite dish has a clear line of sight to the 

satellite. Check whether branches or leaves have grown into the line 

of sight.

 

Check that the Signal Strength bar in the Point Dish/Signal 

menu is green and displays the word Locked. If not, contact your 

installer to re-aim the satellite dish. If you have not authorized the 

receiver, call the Customer Service Center for help.

The receiver may have temporarily 

lost the satellite signal.

Wait a few minutes to see if the message is removed. Make sure that 

all required cables are in place, and check that all cable connections 

are tight and dry (for outdoor cables).

 

Make sure that the satellite dish has a clear line of sight to the 

satellite. Check whether branches or leaves have grown into the line 

of sight.

 

Check that the Signal Strength bar in the Point Dish/Signal 

menu is green and displays the word Locked. If not, contact your 

installer to re-aim the satellite dish.

The receiver may need to get new 

software before you can use it to 

order Pay-Per-View programs.

Turn the receiver off. Doing this allows the receiver to “download” 

new software via the satellite signal. The download may take 

several minutes; do not disturb or unplug the receiver during this 

time. When the download is done, you will be able to use it to order 

Pay-Per-View programs.

You may have tried to close an 

installation menu without having 

done the Check Switch test.

If your setup includes a multi-dish switch, you must do 

 

the Check Switch test.

You may have aimed the satellite 

dish at one satellite, but selected the 

option for another satellite on the 

Point Dish/Signal menu.

Make sure that you have selected the option for the right satellite on 

the Point Dish/Signal menu.

 

Make sure that the cable(s) for the satellite you have selected are 

connected to the LNBF that receives signals from that satellite.

 

Re-aim the satellite dish at the right satellite.

You may have interrupted the 

transmission (a “download”) of the 

latest operating software via the 

satellite signal.

It is very important for the receiver to get the latest operating 

software, so let the receiver do so. The “download” may take 

several minutes. Do not disturb or unplug the receiver during this 

time.

The receiver gives you three chances 

 

to enter the correct password. If you 

fail to do so, the receiver “times out” 

and will not allow you to try again 

for several minutes.

Wait a few minutes and then try again to enter the password.

 

 Note: The “time out” feature is designed to prevent someone from 

trying password after password until he or she happens to guess the 

right one and so gains unauthorized access to the receiver.