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Administrator Phone Guide
46
Internal Modem
The 5000 CP internal modem performs multiple functions. When enabled, the modem is used
for DB Programming, Message Print, SMDR, and for uploading software licenses.
for DB Programming, Message Print, SMDR, and for uploading software licenses.
Enabling or Disabling the Internal Modem
If disabled, the modem and extension are placed into Do-Not-Disturb mode. In DND, the modem
rejects all calls and does not allow camp ons. Any outside calls that attempt to ring a disabled
modem are automatically transferred to the primary attendant.
rejects all calls and does not allow camp ons. Any outside calls that attempt to ring a disabled
modem are automatically transferred to the primary attendant.
To enable/disable a modem:
1.
Dial 9866 (Modem Enable) or 9867 (Modem Disable).
ENABLE (DISABLE) MODEM EXT #
appears
.
2.
Enter the extension of the modem to enable or disable it.
MODEM ENABLED
(or
DISABLED)
appears
.
If an invalid modem extension is entered,
INVALID MODEM EXTENSION appears
.
Resetting the Internal Modem
The internal modem must be reset if it fails to answer an incoming call or is out of synchronization
with an external modem.
with an external modem.
WARNING:Possible data corruption. Do not reset the modem if it is connected to a DB Programming
session. If you do, the programming session is dropped, potentially corrupting the database. For this
reason, Mitel recommends that you assign the modem extension to a Speed Dial button. During a reset,
any call connected to the modem is dropped.
session. If you do, the programming session is dropped, potentially corrupting the database. For this
reason, Mitel recommends that you assign the modem extension to a Speed Dial button. During a reset,
any call connected to the modem is dropped.
To reset the internal modem:
1.
Dial 9869.
RESET MODEM EXT# appears.
2.
Enter the modem extension number.
MODEM RESET appears
.
If an invalid modem extension is entered,
INVALID MODEM EXTENSION appears
.