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186 / Using System features
Modular ICS 4.0 System Coordinator Guide
P0881591 Issue 01
hear a stuttered dial tone and must enter a Class of Service 
password before they are allowed into the system.
Class of Service (COS)
To control the level of telephone service a remote user can 
access, your installer can assign a remote filter and remote 
package to the line used for remote access. The remote filter 
restricts the numbers that can be dialed on the line, and the 
remote package restricts the use of line pools and the page 
feature. To change the restrictions for the line, the user can 
enter their Class of Service (COS) password when the system 
answers with DISA, or can dial the DISA internal number and 
enter their Class of Service password.
Maintaining security
To maintain the security of your system, the following 
practices are recommended:
Warn anyone to whom you give the remote access number, 
to keep it confidential.
Change Class of Service passwords often.
Warn anyone to whom you give a Class of Service 
password, to remember it and not to write it down.
Remove the Class of Service password of anyone who 
leaves your company.
Accessing Norstar remotely over the public network
1. Dial the Norstar system’s remote access number.
2. When you hear a stuttered dial tone, enter your COS 
password.
3. Wait for the system dial tone.
To use the system remotely, you must use a telephone with 
tone dialing to call the system.
p0881591.book  Page 186  Wednesday, August 19, 1998  6:43 PM