Справочник ПользователяСодержаниеAnswering calls41Answering incoming calls with Hunt Groups41Answering an incoming call41Line buttons42What line indicators mean42Rings you may hear42Answering calls at a prime telephone43Using a central answering position (CAP) module43Customizing your CAP module44Monitoring telephones with the CAP module45Release button45Hearing aid compatibility45Viewing information about a call on the display46Using Call Information for a particular call46Displaying Call Information before or after answering47Displaying Call Information for a call on hold47Making Call Display information appear automatically at a telephone48Changing which information is shown first about a call48Picking up a call ringing at another telephone49Answering any ringing telephone using Directed Pickup49Answering any ringing telephone using Group Pickup50Changing a telephone’s pickup group50Trunk Answer51Answering a call using Trunk Answer52Answer buttons52Creating a Conference Call53Disconnecting one party54Independently holding two calls55Putting a conference on hold55Splitting a conference55Removing yourself from a conference56Listening to a call as a group57Canceling Group Listening57Using Handsfree/Mute57Answering calls without lifting the receiver57Making calls without lifting the receiver58Muting Handsfree58Changing a regular call to handsfree58Changing a handsfree to a regular call58Using Handsfree59Changing Handsfree for a telephone59Handsfree Answerback61Turning Privacy on or off for a call61Creating a conference by releasing privacy62Making a call private62Checking call length using Call Duration Timer62Disconnecting by accident63Time63Making calls65Choosing a line using a line button67Line pools67Using a line pool to make a call68Programming a memory button with a line pool feature code68Making calls from an ISDN terminal69Changing how you dial your calls69Using Standard dial69Using Automatic dial70Using Pre-dial70When the internal number you have called is busy70Priority Call70Making a priority call71Giving a telephone the ability to make priority calls71Using Ring Again72Turning on Ring Again73Canceling Ring Again73Time savers for making calls75Storing a number on a memory button for Autodial75Adding an autodial button75Choosing a line for Autodial75Using intercom as the line for Autodial76Using Last Number Redial77Preventing a telephone from using Last Number Redial78Using Speed Dial79Making a speed dial call79Changing and adding System Speed Dials79Adding or changing User Speed Dial80Using Saved Number Redial81Saving a number81Dialing a saved number82Preventing a telephone from using Saved Number Redial82Handling many calls at once85Using Hold85Retrieving a held call85Holding automatically85Listening on hold85Holding a call exclusively86Using Call Queuing86Transferring calls87Using the transfer feature87Transferring a call87Transferring external calls88Canceling a transfer88Using Camp-on90Parking a call91Retrieving a parked call92Using Call Park92Using Callback94Forwarding your calls95Forwarding your calls to another Norstar telephone95Canceling Call Forward95Using Call Forward at your telephone95Overriding Call Forward96Changing the automatic Call Forward settings for a telephone96Changing Forward no answer96Changing the delay before a call is forwarded97Forward on busy97DND on Busy98Call Forward and Voice Mail99Line Redirection99Turning on Line Redirection100Canceling Line Redirection101Allowing a telephone to redirect calls101Turning the redirect ring for a telephone on or off102How Line Redirection is different from Call Forward104Using Line Redirection104Communicating in the office107Paging107Making a page announcement107Activating and deactivating the ability to page108Creating page zones108Using Page with external paging equipment110Sending messages110Sending a message110Canceling a message you have sent112Viewing your messages112Replying to a message112Replying to a message using an analog telephone connected to an ASM113Removing items from your message list114Removing items from your message list using an analog telephone connected to an ASM114Viewing messages you have sent115Using Voice Call116Making a Voice Call116Muting Voice Call tones117Answering a Voice Call without touching your telephone117Preventing Voice Calls to your telephone using Voice Call Deny117Canceling Voice Call Deny117Tracking your incoming calls119Using Call Log119Call Log options120Logging a call manually120Deleting old log items121Viewing your Call Log121Viewing a Call Log item122Erasing log items122Making a call using Call Log122Creating a password to your Call Log123Changing your Call Log password123Deleting an assigned password124Programming a telephone to log calls automatically124Using Voice mail126Customizing your telephone127Finding out what a button does using Button Inquiry127Making the display darker or lighter using Contrast adjustment127Changing the language on the display128English128French128Spanish128Programming a feature code onto a memory button128Programming feature buttons129Erasing a feature button129Applying button cap labels130Types of button caps131Identifying the telephones131Norstar default button assignments132Rules of default button assignment132M7310 telephone button defaults133M7324 telephone button defaults134M7100 telephone button defaults135M7208 telephone button defaults135Moving line buttons136Changing the type of ring137Adjusting the Ring volume137Hiding the message or calls indication137Restoring the messages and calls indication138User Preferences139Using User Preferences139Changing button programming140Changing User Speed Dial142Changing Call Log options143Changing how calls are dialed143Changing the language used on the display143Making the display lighter or darker144Changing the telephone’s ring144Programming Hunt Groups147Adding or removing members from a group148Moving members of a group150Assigning or unassigning lines to a group150Setting the distribution mode151Setting the hunt delay153Programming busy line setting154Programming the queue time-out155Programming the overflow set156Setting the name157Telephone features159Installing Norstar telephones159Naming a telephone or a line161Moving telephones161Stopping calls from ringing at your telephone using Do Not Disturb (DND)162Stopping calls162Refusing to answer a call162Canceling Do Not Disturb162Using Do Not Disturb162Using Background Music163Turning Background Music off163ISDN PRI and BRI165ISDN PRI165ISDN PRI features166Network Name Display for PRI166Name and number blocking for PRI167Emergency 911 Dialing1672-way DID167Call by Call service selection for PRI168Dialing Plan and PRI169ISDN BRI170Line access from an ISDN terminal171ISDN BRI features171Network Name Display for BRI171Name and number blocking for BRI172Service provider features172Call Forward172Canceling Call Forward173Calling the number your calls are forwarded to173Automatic Call Back173Automatic Recall173ISDN BRI terminals174ISDN applications for BRI and PRI174Videoconferencing and video telephony174Desktop conferencing174File transfer174Telecommuting174Group 4 fax175Remote LAN access175Leased line backup175LAN to LAN bridging175Internet and database access175Using System features177Using alternate or scheduled services177Preventing certain calls from being made177Making additional telephones ring177Changing the lines used by outgoing calls177Turning Services on and off178An example of how to turn on a Service manually179Turning Services on and off using feature codes180Viewing the active Services from a two-line display telephone181Viewing the active Services from a one-line display telephone181Using passwords183Using a Basic password184Registration password185Changing passwords185Clearing a Call Log password186Using special telephones186Direct-dial186Changing the directdial telephone assignments187Hotline188Bypassing a Hotline188Making a telephone a hotline telephone189Control telephone190Using Set lock190Changing Set Lock programming for a telephone191Using an auxiliary ringer191Turning the auxiliary ringer for a telephone on or off191Using Host System dialing signals192Link192Preventing a telephone from using Link193Pause193Long Tones194Programmed Release195Run/Stop195Wait for Dial Tone196Using pulse dialing for a call196Using your Norstar system from an external location196Controlling access to your Norstar system197Direct inward system access (DISA)197Class of Service (COS)198Maintaining security198Accessing Norstar remotely over the public network198Tones199Using Class of Service (COS) passwords199Changing your Class of Service200Programming Automatic Time and Date201General System features203Set profile203Line profile203Pulse or tone dialing203Disconnect supervision204Hunt Groups204Internal numbers204Line assignment204Target line205Line pools206Overflow call routing206M7100 telephone206Memory buttons207Oneline display207Prime line208Private lines208Volume bar208Wall mounting209Troubleshooting211Using the alarm telephone211Reporting and recording alarm codes211Testing the telephone211Testing the telephone display212Testing the telephone buttons212Testing the speaker in the telephone handset213Testing the telephone headset213Testing the telephone speaker213Testing the power supply to a telephone214Common feature displays215Index221Размер: 3,8 МБСтраницы: 242Язык: EnglishПросмотреть
