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Answering calls / 37

P0881591 Issue 01

Modular ICS 4.0 System Coordinator Guide

You may see Unknown name or Unknown number on the 
display if the information is not available from your telephone 
company. You may see Private name or Private number 
on the display if the caller blocks that information.

You can pick up a call ringing at another telephone by using 
Directed Pickup or Group Pickup.

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You can answer any telephone that is ringing in your Norstar 
system.

1. Press 

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2. Enter the internal number of the ringing telephone. 

Call Pickup cannot be used to answer private lines.

To use Call Pickup (Directed Pickup), the telephone must be 
ringing. If, for example, the auxiliary ringer is ringing, but the 
call is not ringing at a telephone, the call cannot be answered 
using Directed Pickup. It must be answered normally at a 
telephone that has a flashing indicator for the call, or by using 
Trunk Answer. You can answer a call that is ringing because 
someone has transferred the call to a telephone and the call is 
ringing on an intercom button.

Directed pickup can retrieve calls that are ringing 

on an Answer DN. While you may enter the internal 
number of the telephone you hear ringing, it may be calls 
from another telephone you are answering.

p0881591.book  Page 37  Wednesday, August 19, 1998  6:43 PM