Справочник ПользователяСодержаниеGeneral Information6Release Content Information6Hardware Supported6Bootloader Requirements6Features in Release 2.27Description7Usability Features9Dial Plan Support for Secondary Dial Tone9Account-Based Do Not Disturb (DND) and Call Forward (CFWD)10Multicast Group Paging64Simplified Transfer Using BLF and Speeddial Keys72Ability to Disable Switching Focus to a Ringing Line When on a Call78Security Features80802.1x Support80Improved Configuration File Encryption94XML Features95SIP NOTIFY Triggers an XML Event95RTP and Multicast RTP via XML101Text Wrap for XML TextMenu Items106Non-Blocking HTTP Connections107Polling Action URI108Deployability Features110SIP Registration Status in Aastra Web UI110Support for HTTP and HTTPS Configuration Servers on Non-Standard Ports112Ability to Set TFTP and FTP Path for Configuration Servers117NAT Traversal Features124Configurable SIP and TLS Source Ports124RPORT Support127BroadSoft Interoperability Features130CMS Support130Server-Side Do Not Disturb (DND), Call Forward (CFWD) , and Automatic Call Distribution (ACD) Support134Issues Resolved on Series 5i Phones in Release 2.2140Contacting Aastra Telecom Support143Размер: 4,4 МБСтраницы: 146Язык: EnglishПросмотреть
Руководство ПользователяСодержаниеPreface13About this guide13Introduction13Audience13Other Documentation14Chapters and appendixes in this guide15Chapter 1 Overview17About this chapter17IP Phone Models18Description18References18Reference19Firmware Installation Information20Description20Installation Considerations20Installation Requirements21Configuration Server Requirement22Reference22Firmware and Configuration Files23Description23Configuration File Precedence24Configuration Methods24References25Installing the Firmware/Configuration Files25Chapter 2 Configuration Interface Methods27About this chapter27IP Phone UI28Reference29Options Key30Using the Options Key32Aastra Web UI33Description33HTTP/HTTPS Support33HTTP/HTTPS Client and Server Support34HTTPS Client34HTTPS Server34Using HTTPS via the Aastra Web UI35Reference35Accessing the Aastra Web UI36Status38Operation38Basic Settings39Advanced Settings39Enabling/Disabling the Aastra Web UI40Chapter 3 Administrator Options41About this chapter41Administrator Level Options43Description43IP Phone UI Options43Aastra Web UI Options44Configuration File Options44Using the Configuration Files45Phone Status46Phone Status via IP Phone UI46Phone Status Screen for 53i Phone46Phone Status Screen for 55i, 57i, and 57i CT Phones46Phone Status via Aastra Web UI48Basic Preferences (Aastra Web UI)50Network52Basic Network Settings52Advanced Network Settings53Type of Service (ToS), DSCP54VLAN54SIP Settings55Basic SIP Authentication Settings55Basic SIP Network Settings56Advanced SIP Settings57RTP Settings59Line Settings60Softkeys/Programmable Keys61References62Configuration Server Settings63Firmware Update Features65Reference65Chapter 4 Network Configuration of the IP Phones67About this chapter67Overview69Basic Network Settings70DHCP70Configuring DHCP71Configuring Network Settings Manually73Configuring Ethernet Ports 0 and 1 Negotiation75Auto-negotiation75Half-Duplex (10Mbps or 100Mbps)75Full-Duplex (10Mbps or 100Mbps)76Configuring Ethernet Ports 0 and 176Configuration Server Protocol79Configuring the Configuration Server Protocol79Advanced Network Settings84Network Address Translation (NAT)84Nortel Proxy/Registrar85SBC or ALG proxy/registrar85Other proxy/registrars85NAT router configuration85Nortel Networks NAT86Configuring Nortel NAT (optional)86Configuring NAT Address and Port (optional)88HTTPS Client/Server Configuration90Configuring HTTPS Client and Server Settings91Universal Plug and Play (UPnP) (for remote phones)94Configuring UPnP (optional)95Virtual LAN (optional)97Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS98DSCP Range/VLAN Priority Mapping99DSCP Range/VLAN Priority100Configuring Type of Service (ToS)/DSCP (optional)100Configuring VLAN (optional)102Network Time Servers107Session Initiation Protocol (SIP) Settings109SIP Global Parameters109SIP Per-Line Parameters110SIP Precedence Example111Backup Proxy/Registrar Support112How it Works112SIP Server (SRV) Lookup112Configuring Basic SIP Settings (optonal)113Configuring Advanced SIP Settings (optional)119Real-time Transport Protocol (RTP) Settings122RTP Port122Basic Codecs122Customized Codec Preference List124Out-of-Band DTMF125DTMF Method125Silence Suppression125Configuring RTP Features126Chapter 5 Operational IP Phone Features129About this chapter129Operational Features131Description131User Passwords134Procedures134Administrator Passwords136Procedure136Locking and Unlocking the Phone137Locking/Unlocking a Phone137Resetting a User Password139Defining an Emergency Dial Plan140Time and Date142Hard Keys146Enabling/Disabling Redial, Xfer, and Conf Keys146Mapping Redial and Conf Keys as Speedials147Using Redial Key for “Last Number Redial”148Softkeys/Programmable Keys/Feature Keys149Softkeys (55i, 57i, 57i CT)149State-Based Softkeys (55i, 57i, 57i CT only)152Configuration Example154Programmable Keys (53i, 55i)155Configuring Softkeys and Programmable Keys15657i Cordless (CT) Feature Keys159Feature Key Programming Guidelines160Configuring Handset Feature Keys161Locking IP Phone Keys163Locking the IP Phone Keys164Suppressing DTMF Playback165Configuring Suppression of DTMF Playback165Display DTMF Digits167Configuring Display DTMF Digits167Busy Lamp Field (BLF)169Example169BLF Setting (For use with Asterisk)169BLF\List Setting170Example170Asterisk BLF Configuration171BroadSoft BLF Configuration171Reference171Configuring BLFs172BLF Subscription Period176Configuring BLF Subscription Period176Directed Call Pickup (BLF or XML Call Interception)178Playing a Ring Splash179Enabling/Disabling Directed Call Pickup180Configuring BLF/BLF List for Directed Call Pickup181Configuring XML for Directed Call Pickup187Do Not Disturb (DND)193Configuring DND193Use the following procedures to configure DND on the IP phone..193Bridged Line Appearance (BLA) (57i/57i CT/53i only)195Configuring BLA196Global BLA196Per-Line BLA197Using a BLA Line on the IP Phone201Park Calls/Pick Up Parked Calls201Park/Pickup Static Configuration (57i/57i CT only)202Park/Pickup Call Server Configuration Values202Configuring Park /Pickup using Static Configuration (57i/57i CT only)203Park/Pickup Programmable Configuration204Programmable Configuration Using Configuration Files206Programmable Configuration Using the Aastra Web UI207Using the Park Call/Pickup Parked Call Feature213Last Call Return (lcr) (Sylantro Servers only)214How it works214Configuring Last Call Return214Use the following procedures to configure LCR on the IP phones.214Call Forwarding218Enabling/Disabling the Ability to Configure Call Forwarding219Use the following procedures to enable/disable Call Forwarding on the IP phones.219Configuration Method for Call Forwarding220Configuring Call Forwarding220Callers List224Enabling/Disabling Callers List226Use the following procedures to enable/disable the Callers List on the IP phones.226Using the Callers List226Downloading the Callers List228Missed Calls Indicator229Enabling/Disabling Missed Calls Indicator229Use the following procedures to enable/disable the Missed Calls Indicator on the IP phones.229Accessing and Clearing Missed Calls230Directory List231Directory List Capabilities231Reference232Administrator/User Functions for Directory List232Enabling/Disabling Directory List234Use the following procedures to enable/disable the Directory List on the IP phones.234Server to IP Phone Download235Server to IP Phone Download Behavior236Directory List Limitations236Using the Directory List237Downloading from the Server to the IP Phone239Downloading from the IP Phone to the Server239Voicemail (55i, 57i, and 57i CT only)241Configuring Voicemail (55i, 57i, and 57i CT only)241Using Voicemail (57i57i CT only)243XML Customized Services244Creating Customized XML Services on the IP Phones244Enabling/Disabling a Beep for Status Message Displays247Scroll Delay Option for Status Messages248XML Configuration Push from the Server248Configuring the Phone to use XML249XML Push Requests249Example Configuration of XML application250Configuring for XML on the IP Phone250Using the XML Customized Service254XML Action URIs256How it works257Configuring XML Action URIs258XML Softkey URI261Example261Configuring XML Softkey URIs262SIP Local Dial Plan265Dial Plan Example266Prefix Dialing266SIP Dial Plan Terminator267Configuring the SIP Local Dial Plan268Incoming/Outgoing Intercom with Auto-Answer270Auto-Answer270Outgoing Intercom Calls (55i, 57i and 57i CT only)270Incoming Intercom Calls271Configuring Intercom Calls and Auto-Answer271Audio Transmit and Receive Gain Adjustments274Configuring Audio Transmit and Receive Gain Adjustments275Ring Tones and Tone Sets276Ring Tones276Ring Tone Settings Table276Ring Tone Sets278Configuring Ring Tones and Tone Sets279Priority Alerting281How Priority Alerting Works281Ring Tone Patterns282Call Waiting Tones285Configuring Priority Alerting286Stuttered Dial Tone288Configuring Stuttered Dial Tone288Call Waiting Tone290Configuring Call Waiting Tone290Language292Loading Language Packs292Loading Language Packs via the Configuration File (<mac>.cfg)292Example293Loading Language Packs via the Aastra Web UI294Specifying the Language to Use295Chapter 6 Advanced IP Phone Operational Features299About this chapter299Advanced Operational Features300MAC Address/Line Number in REGISTER Messages301Configuring the MAC address/Line Number in REGISTER Message301SIP Message Sequence for Blind Transfer303Configuring SIP Message Sequence for Blind Transfer303Update Caller ID During a Call304Configuring Update Caller ID During a Call304Boot Sequence Recovery Mode305Configuring Boot Sequence Recovery Mode305Auto-discovery Using mDNS306Single Call Restriction (57i CT only)307Configuring Single Call Restriction.307Chapter 7 Encryption and the IP Phone309About this chapter309Encryption and the IP Phone310Configuration File Encryption Method310Procedure to Encrypt/Decrypt Configuration Files311Examples312Chapter 8 Firmware Upgrade315About this chapter315Upgrading the Firmware316Manual Firmware Update (TFTP only)316Manual Firmware and Configuration File Update318Automatic Update (auto-resync)320Mode Time320Configuring Automatic Update321Reference323Chapter 9 Troubleshooting325About this chapter325Troubleshooting326Log Settings326Reference326Module Settings327Support Information328Performing Troubleshooting Tasks329Troubleshooting Solutions332Description332Why does my phone display “Application missing”?332Why does my phone display the “No Service” message?333Why does my phone display "Bad Encrypted Config"?333Why is my phone not receiving the TFTP IP address from the DHCP Server?334How do I set the IP phone to factory default?337How to reset a user’s password?340Appendix A Configuration Parameters343About this appendix343Setting Parameters in Configuration Files346Operational, Basic, and Advanced Parameters347Network Settings347Password Settings350Emergency Dial Plan Settings351Aastra Web UI Settings352Configuration Server Settings353Network Address Translation (NAT) Settings360HTTPS Client and Server Settings362UPnP Settings364Virtual Local Area Network (VLAN) Settings366Type of Service (ToS)/DSCP Settings369Time Server Settings370Time and Date Settings372Time Zone Name/Time Zone Code Table374SIP Local Dial Plan Settings379SIP Basic, Global Settings382SIP Global Authentication Settings382SIP Global Network Settings.385SIP Basic, Per-Line Settings390SIP Per-Line Authentication Settings390SIP Per-Line Network Settings.395Advanced SIP Settings400RTP, Codec, DTMF Global Settings405DTMF Per-Line Settings407Silence Suppression Settings408Voicemail Settings409Directory Settings410Callers List Settings411Call Forward Settings411Missed Calls Indicator Settings412XML Settings413Action URI Settings416Ring Tone and Tone Set Global Settings419Ring Tone Per-Line Settings420Stuttered Dial Tone Setting421Call Waiting Tone Setting421Priority Alert Settings422For Sylantro Server only422Language Settings428Language Pack Settings429Language Codes (from Standard ISO 639)430Country Codes (from Standard ISO 3166)430Suppress DTMF Playback Setting438Display DTMF Digits Setting439Intercom and Auto-Answer Settings440Outgoing Intercom Settings440Incoming Intercom Setting442Auto-Answer Setting442Audio Transmit and Receive Gain Adjustment Settings443Directed Call Pickup (BLF or XML Call Interception) Settings446BLF Subscription Period Settings447Hard Key Parameters448Softkey Settings for 55i, 57i, 57i CT452Programmable Key Settings for 53i and 55i459Top Softkey Settings for 57i and 57i CT463Handset Feature Key Settings for the 57i CT468Expansion Module Key Settings for 536M (53i/55i) and 560M (57i/57i CT)470Locking Softkeys and Programmable Keys473Advanced Operational Parameters476MAC Address/Line Number476Blind Transfer Setting.477Update Caller ID Setting.478Boot Sequence Recovery Mode.478Single Call Restriction479Troubleshooting Parameters480Log Settings480Appendix B Configuration Server Setup483About this appendix483Configuration Server Protocol Setup484TFTP Server Set-up484Appendix C Configuring the IP Phone at the Asterisk IP PBX487About this appendix487IP Phone at the Asterisk IP PBX488Appendix D Sample Configuration Files491About this appendix491Sample Configuration Files49257i Sample Configuration File49257i CT Sample Configuration File50253i Sample Configuration File519Appendix E Sample BLF Softkey Settings533About this appendix533Sample BLF Softkey Settings534Asterisk BLF53457i and 57i CT Configuration Parameters for Asterisk BLF53453i Configuration Parameters for Asterisk BLF534BroadSoft BroadWorks BLF53557i and 57i CT Configuration Parameters for Broadsoft BroadWorks BLF53553i Configuration Parameters for Broadsoft BroadWorks BLF535Appendix F Sample Multiple Proxy Server Configuration537About this appendix537Multiple Proxy Server Configuration538Appendix G Creating an XML Application541About this appendix541How to Create an XML Application543Overview543XML format543Creating XML Objects544Creating Custom Softkeys545Text Menu Object (Menu Screens)546Implementation546Text Screen Object (Text Screens)548Implementation548Text Screen Format Object (for Text Screens)549AastraIPPhoneFormattedTextScreen Structure550UserInput Object (User Input Screens)553Implementation (IP Addresss)553Implementation (Number)556Implementation (String)557UserInput Object for Time and Date Formats (User Input Screens)558Directory Object (Directory List Screen) (57i only)561Implementation561Status Message Object (Idle Screen)563AastraIPPhoneStatus Structure563Execute Commands Object (for executing XML commands)565AastraIPPhoneExecute Object Structure565Using the Reset Command565Using the NoOp Command566Dynamic Configuration Object (to push a configuration to the phone)567AastraIPPhoneConfiguration Object Structure567Dynamic Configuration Parameters569XML Image Objects (55i, 57i/57i CT only)571AastraIPPhoneImageScreen Object572AastraIPPhoneImageMenu574AastraIPPhoneTextMenu (Icon Menu)576Using the <IconList>577IP Phone Internal Icon Images579Attributes/Options to Use with XML Objects581Beep Attribute (configurable via XML objects, config files, or Aastra Web UI)581Scroll Delay Option (configurable via config files and Aastra Web UI only)581Timeout Attribute (configurable via XML objects only)582LockIn Attribute (configurable via XML objects only)583CancelAction Attribute (configurable via XML objects only)584HTTP Post585HTTP Refresh Header587HTTP Language Header588XML Schema File588XML Schema588Limited Warranty593Exclusions593Warranty Repair Services594After Warranty Service594Index595Размер: 5,7 МБСтраницы: 602Язык: EnglishПросмотреть
Справочник ПользователяСодержаниеPreface15About this guide15Introduction15Audience15Other Documentation16Chapters and appendixes in this guide17Chapter 1 Overview19About this chapter19IP Phone Models20Description20References20Optional Accessories21Reference21Reference22Model 53i IP Phone2353i Phone Features2353i Key Descriptions*24Model 55i IP Phone2655i Phone Features2655i Key Descriptions*27Model 57i and 57i CT IP Phone3057i and 57i CT Phone Features3057i and 57i CT Key Descriptions*3157i CT Cordless Handset Features3457i CT Cordless Handset Key Descriptions34Firmware Installation Information36Description36Installation Considerations36Installation Requirements37Configuration Server Requirement38Reference38Firmware and Configuration Files39Description39Configuration File Precedence40Installing the Firmware/Configuration Files41Chapter 2 Configuration Interface Methods43About this chapter43Configuration Methods44Description44IP Phone UI44Reference44Options Key45Using the Options Key46Aastra Web UI47HTTP/HTTPS Support47HTTP/HTTPS Client and Server Support48HTTPS Client48HTTPS Server48Using HTTPS via the Aastra Web UI49Reference49Accessing the Aastra Web UI50Status52Operation52Basic Settings54Advanced Settings55Enabling/Disabling the Aastra Web UI56Configuration Files (Administrator Only)57Using the Configuration Files57Chapter 3 Administrator Options59About this chapter59Administrator Level Options61Description61IP Phone UI Options61References62Simplified IP Phone UI Options Menu63Configuring the Simplified IP Phone UI Options Menu64Aastra Web UI Options65References67Configuration File Options67References67Phone Status68Phone Status via IP Phone UI68Phone Status Screen for 53i Phone68Phone Status Screen for 55i, 57i, and 57i CT Phones68Phone Status via Aastra Web UI69Restarting Your Phone71Restarting the Phone Using the IP Phone UI71Restarting the Phone Using the Aastra Web UI72Set Phone to Factory Defaults/Erase Local Configuration73Setting Factory Defaults on the Phone73Setting Factory Defaults Using the IP Phone UI73Erasing the Phone’s Local Configuration75Erasing the Phone’s Local Configuration Using the IP Phone UI75Basic Settings77General Settings77Incoming/Outgoing Intercom Calls80Key Mapping83Ring Tones84Priority Alerting Settings84Directed Call Pickup (DCP)86Auto Call Distribution (ACD) Settings87Time and Date87Language88Network Settings89Basic Network Settings90Advanced Network Settings93Type of Service (ToS), DSCP (53i)97VLAN98SIP Settings101Basic SIP Authentication Settings101Basic SIP Network Settings104Advanced SIP Settings107RTP Settings112Line Settings114References114Softkeys, Programmable Keys, Expansion Module Keys115Reference115Action URI116Reference116Configuration Server Settings117Firmware Update Features124Reference124Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features125About this chapter125Overview127Network Settings128Basic Network Settings128DHCP128DNS Caching130Configuring DHCP130Configuring Network Settings Manually132Configuring LAN and PC Port Negotiation135Auto-negotiation135Half-Duplex (10Mbps or 100Mbps)135Full-Duplex (10Mbps or 100Mbps)136Configuring the LAN Port and PC Port136Advanced Network Settings140Network Address Translation (NAT)140Nortel Proxy/Registrar141SBC or ALG proxy/registrar141Other proxy/registrars141NAT router configuration141Nortel Networks NAT142Configuring Nortel NAT (optional)142Configuring NAT Address and Port (optional)145HTTPS Client/Server Configuration147Configuring HTTPS Client and Server Settings148Universal Plug and Play (UPnP) (for remote phones)151Reference152Configuring UPnP (optional)152Virtual LAN (optional)155Type of Service (ToS), Quality of Service (QoS), and DiffServ QoS155DSCP Range/VLAN Priority Mapping157DSCP Range/VLAN Priority157Configuring Type of Service (ToS)/DSCP (optional)158Configuring VLAN (optional)161Network Time Servers166Configuring NTP Servers (optional)166Global SIP Settings169Description169Reference169Basic SIP Settings170SIP Global Parameters170Reference170SIP Per-Line Parameters171Reference171SIP Precedence Example172Backup Proxy/Registrar Support173How it Works173SIP Server (SRV) Lookup173Configuring Basic SIP Network Settings (optional)174Advanced SIP Settings (optional)182Reference183Configuring Advanced SIP Settings183Real-time Transport Protocol (RTP) Settings188RTP Port189Basic Codecs (G.711 u-Law, G.711 a-Law, G.729)189Customized Codec Preference List190Out-of-Band DTMF191DTMF Method192RTP Encryption192Silence Suppression193Configuring RTP Features194Autodial Settings198Configuring AutoDial Using the Configuration Files199Configuring Autodial Using the Aastra Web UI200Configuration Server Protocol203Configuring the Configuration Server Protocol203Chapter 5 Configuring Operational Features211About this chapter211Operational Features214Description214User Passwords214Configuring a User Password214Resetting a User Password216Administrator Passwords218Procedure218Locking/Unlocking the Phone219Locking/Unlocking the Phone Using the IP Phone UI220Locking/Unlocking the Phone Using the Aastra Web UI221Configuring a Lock/Unlock Key Using the Configuration Files222Reference222Configuring a Lock/Unlock Key using the Aastra Web UI223Using the Configured Lock/Unlock Key on the IP Phone224Defining an Emergency Dial Plan225Configuring an Emergency Dial Plan226Time and Date227Daylight Savings Time (DST) Information227Language231Loading Language Packs231Loading Language Packs via the Configuration File (<mac>.cfg)231Example232Loading Language Packs via the Aastra Web UI233Specifying the Language to Use234Locking IP Phone Keys238Locking the IP Phone Keys239Reference239Local Dial Plan240Dial Plan Example241Prefix Dialing241SIP Dial Plan Terminator242Digit Timeout242Configuring the SIP Local Dial Plan, Dial Plan Terminator, and Digit Timeout243Park Calls/Pick Up Parked Calls245Reference245Park/Pickup Static Configuration (55i, 57i, 57i CT only)245How It displays on the Phone246Park/Pickup Call Server Configuration Values246Configuring Park /Pickup using Static Configuration (55i, 57i, 57i CT only)247Suppressing DTMF Playback249Configuring Suppression of DTMF Playback249Display DTMF Digits251Configuring Display DTMF Digits251Call Waiting/Call Waiting Tone253Call Waiting Tone254Configuring Call Waiting/Call Waiting Tone254Stuttered Dial Tone256Configuring Stuttered Dial Tone256XML Beep Support258Reference258Configuring XML Beep Support258Status Scroll Delay260Reference260Configuring Status Scroll Delay260Incoming Call Interrupts Dialing262How it Works262Configuring Incoming Call Interrupts Dialing262Goodbye Key Cancels Incoming Call264How it Works264Configuring the Goodbye Key to Cancel Incoming Calls264UPnP Mapping Lines (for remote phones)266Configuring UPnP Mapping Lines266Message Waiting Indicator Line268Configuring Message Waiting Indicator (MWI)268Incoming/Outgoing Intercom with Auto-Answer and Barge In270Outgoing Intercom Calls270Incoming Intercom Calls271Microphone Mute271Auto-Answer/Play Warning Tone271Allow Barge In272Configuring Intercom Calls Settings272Key Mapping276Enabling/Disabling Redial, Xfer, and Conf Keys276Mapping Redial and Conf Keys as Speeddials277Using Redial Key for “Last Number Redial”279Ring Tones and Tone Sets280Ring Tones280Ring Tone Settings Table280Ring Tone Sets282Configuring Ring Tones and Tone Sets283Priority Alerting285How Priority Alerting Works285Ring Tone Patterns286Call Waiting Tones288Configuring Priority Alerting289Directed Call Pickup (BLF or XML Call Interception)291Directed Call Pickup Prefix (optional)292Enabling/Disabling Directed Call Pickup294Configuring BLF/BLF List for Directed Call Pickup295Configuring XML for Directed Call Pickup299Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys303Softkeys (55i, 57i, 57i CT)303State-Based Softkeys (55i, 57i, 57i CT only)304Configuration Example306Programmable Keys (53i, 55i)307Softkey/Programmable Key/Expansion Module Key Functions307Key Functions Table308Reference312Configuring Softkeys and Programmable Keys31357i Cordless (CT) Feature Keys316Feature Key Programming Guidelines317Handset Feature Key Functions318Handset Key Functions Table318Reference320Configuring Handset Feature Keys321Speeddial Prefixes323Busy Lamp Field (BLF)324Example324BLF Setting (For use with Asterisk)324BLF\List Setting325Example325Asterisk BLF Configuration326BroadSoft BLF Configuration326Reference326Configuring BLFs327BLF Subscription Period330Configuring BLF Subscription Period330Automatic Call Distribution (ACD) (for Sylantro Servers)332ACD Auto-Available Timer333Configuring an Automatic Call Distribution (ACD) Key333Configuring an ACD Key Using the Aastra Web UI335Configuring the ACD Auto-Available Timer Using the Aastra Web UI336Using the ACD Feature on your IP Phone338Logging In To a Phone Queue (53i)342ACD Subscription Period343Configuring ACD Subscription Period343Directed Call Pickup/Group Call Pickup (for Sylantro Servers)345Configuring DCP/GCP Using the Configuration Files (for Sylantro Servers)346Use the following procedures to configure DCP/GCP using the configuration files.346Configuring Directed Call Pickup (DCP) Using the Aastra Web UI (for Sylantro Servers)347Configuring Group Call Pickup (GCP) Using the Aastra Web UI (for Sylantro Servers)349Using Directed Call Pickup/Group Call Pickup350Do Not Disturb (DND)352Configuring DND352Use the following procedures to configure DND on the IP phone.352Bridged Line Appearance (BLA) (55i, 57i, 57i CT only)354Configuring BLA355Global BLA355Per-Line BLA356Using a BLA Line on the IP Phone360BLA Support for Third Party Registration361Park/Pick Up Key363Park/Pickup Programmable Configuration (using a key)363Configuring Park/Pickup Key Using Configuration Files365Configuring a Park/Pickup Key Using Aastra Web UI367Park/Pickup Call Server Configuration Values367Using the Park Call/Pickup Parked Call Feature372Last Call Return (lcr) (For Sylantro Servers374How it works374Configuring Last Call Return374Use the following procedures to configure LCR on the IP phones.374Call Forwarding378Enabling/Disabling the Ability to Configure Call Forwarding379Use the following procedures to enable/disable Call Forwarding on the IP phones.379Configuration Method for Call Forwarding380Configuring Call Forwarding380Callers List384Enabling/Disabling Callers List386Use the following procedures to enable/disable the Callers List on the IP phones.386Using the Callers List386Downloading the Callers List388Customizable Callers List and Services Keys389Creating Customizable Callers List and Services Keys389Use the following procedure to create customized Callers List and Services keys on the IP Phone using the configuration files.389Missed Calls Indicator390Enabling/Disabling Missed Calls Indicator390Use the following procedures to enable/disable the Missed Calls Indicator on the IP phones.390Accessing and Clearing Missed Calls391Directory List392Directory List Capabilities392Reference393Administrator/User Functions for Directory List393Enabling/Disabling Directory List395Use the following procedures to enable/disable the Directory List on the IP phones.395Server to IP Phone Download396Server to IP Phone Download Behavior397Directory List Limitations397Using the Directory List398Downloading from the Server to the IP Phone401Downloading from the IP Phone to the Server401Voicemail (55i, 57i, and 57i CT only)403Configuring Voicemail (55i, 57i, and 57i CT only)403Using Voicemail (57i57i CT only)405XML Customized Services406Creating Customized XML Services on the IP Phones406Enabling/Disabling a Beep for Status Message Displays410Reference410Scroll Delay Option for Status Messages411Reference411XML Configuration Push from the Server411Configuring the Phone to use XML412XML Get Timeout412XML Push Requests413Example Configuration of XML application413Configuring for XML on the IP Phone413Using the XML Customized Service418XML Action URIs419How it works420Configuring XML Action URIs421XML Softkey URI424Example424Configuring XML Softkey URIs425Audio Transmit and Receive Gain Adjustments428Configuring Audio Transmit and Receive Gain Adjustments429Centralized Conferencing (for Sylantro and Broadsoft Servers)430Configuring Centralized Conferencing Using the Configuration Files431Configuring Centralized Conferencing Using the Aastra Web UI432Customizing the Display Columns on the 560M Expansion Module434Cuztomizing the 560M Expansion Module Column Display.437Chapter 6 Configuring Advanced Operational Features439About this chapter439Advanced Operational Features441Description441MAC Address/Line Number in REGISTER Messages443Configuring the MAC address/Line Number in REGISTER Message443SIP Message Sequence for Blind Transfer445Configuring SIP Message Sequence for Blind Transfer445Update Caller ID During a Call446Configuring Update Caller ID During a Call446Boot Sequence Recovery Mode447Configuring Boot Sequence Recovery Mode447Auto-discovery Using mDNS448Single Call Restriction (57i CT only)449Configuring Single Call Restriction.449Missed Call Summary Subscription451Configuring Missed Call Summary Subscription using the Configuration Files452Configuring Missed Call Summary Subscription using the Aastra Web UI453Blacklist Duration (Broadsoft Servers)455Configuring Blacklist Duration Using the Configuration Files455Configuring a Server Blacklist Using the Aastra Web UI456Whitelist Proxy457Configuring Whitelist Proxy Using the Configuration Files457Configuring Whitelist Proxy Using the Aastra Web UI458Transport Layer Security (TLS)459SIP Asserted Identity (for Sylantro Servers)460Configuring TLS Using the Configuration Files461Configuring TLS Using the Aastra Web UI462Symmetric UDP Signaling465Configuring Symmetric UDP Signaling Using the Configuration Files465Removing UserAgent and Server SIP Headers466Configuring UserAgent/Server SIP Headers466Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers)467Billing Codes Implementation Notes467Mandatory versus Optional Billing Codes467Numbers Not Requiring Billing Codes469Chapter 7 Encrypted Files on the IP Phone471About this chapter471Encrypted Files on the IP Phone472Configuration File Encryption Method472Procedure to Encrypt/Decrypt Configuration Files473Examples474Chapter 8 Upgrading the Firmware477About this chapter477Upgrading the Firmware478Manual Firmware Update (TFTP only)478Manual Firmware and Configuration File Update480Restarting the Phone Using the IP Phone UI480Restarting the Phone Using the Aastra Web UI481Automatic Update (auto-resync)482Mode Time482Configuring Automatic Update483Reference485Chapter 9 Troubleshooting487About this chapter487Troubleshooting488Log Settings488Reference488Module/Debug Level Settings489Support Information490Performing Troubleshooting Tasks490Reference492Troubleshooting Solutions493Description493Why does my phone display “Application missing”?493Why does my phone display the “No Service” message?494Why does my phone display "Bad Encrypted Config"?494Why is my phone not receiving the TFTP IP address from the DHCP Server?495How do I restart the IP phone?496How do I set the IP phone to factory default?497How do I erase the phone’s local configuration?498How to reset a user’s password?499How do I lock and unlock the phone?500Appendix A Configuration Parameters503About this appendix503Setting Parameters in Configuration Files506Reference506Operational, Basic, and Advanced Parameters507Simplified IP Phone UI Options Menu507Network Settings508Password Settings511Emergency Dial Plan Settings513Aastra Web UI Settings514Configuration Server Settings515Network Address Translation (NAT) Settings522HTTPS Client and Server Settings525UPnP Settings527Virtual Local Area Network (VLAN) Settings528Global Parameters528LAN Port (Ethernet Port 0) Parameters529PC Port (Ethernet Port 1) Parameters531Type of Service (ToS)/DSCP Settings532Time Server Settings533Time and Date Settings535Time Zone Name/Time Zone Code Table537SIP Local Dial Plan Settings541SIP Basic, Global Settings543SIP Global Authentication Settings543SIP Global Network Settings.547SIP Basic, Per-Line Settings552SIP Per-Line Authentication Settings552SIP Per-Line Network Settings.557Centralized Conferencing Settings562Global Settings562Per-Line Settings563Advanced SIP Settings564Missed Call Summary Subscription Settings572Global Parameters572Per-Line Parameter573Transport Layer Security (TLS) Settings574RTP, Codec, DTMF Global Settings579Global Settings579Per-Line Settings582Autodial Settings583Global Settings583Per-Line Settings585Voicemail Settings586Directory Settings587Callers List Settings588Customize Callers List and Services Key588Call Forward Settings589Missed Calls Indicator Settings590XML Settings591Action URI Settings594Ring Tone and Tone Set Global Settings596Ring Tone Per-Line Settings599Incoming Call Interrupts Dialing Setting600Goodbye Key Cancels Incoming Call601Stuttered Dial Tone Setting602Call Waiting Settings603Message Waiting Indicator Settings604Priority Alert Settings605For Sylantro Server only605Language Settings611Language Pack Settings612Language Codes (from Standard ISO 639)613Country Codes (from Standard ISO 3166)613Suppress DTMF Playback Setting621Display DTMF Digits Setting622Intercom, Auto-Answer, and Barge In Settings623Outgoing Intercom Settings623Incoming Intercom Settings625Audio Transmit and Receive Gain Adjustment Settings627Directed Call Pickup (BLF or XML Call Interception) Settings630ACD Auto-Available Timer Settings633Park and Pickup Global Settings (57i/57i CT only)634Mapping Key Parameters635Softkey/Programmable Key/Feature Key/ Expansion Module Key Parameters638Softkey Settings for 55i, 57i, 57i CT639Programmable Key Settings for 53i and 55i647Top Softkey Settings for 57i and 57i CT652Handset Feature Key Settings for the 57i CT658Expansion Module Key Settings for 536M (for all model phones) and 560M (for 55i, 57i, 57i CT phones only)660Locking Softkeys and Programmable Keys665Customizing 560M Expansion Module Column Display668Expansion Module 1668Expansion Module 2670Expansion Module 3672Advanced Operational Parameters674Blind Transfer Setting674Update Caller ID Setting.675Boot Sequence Recovery Mode.675Single Call Restriction676Blacklist Duration677Whitelist Proxy677Symmetric UDP Signaling Setting678User-Agent Setting678Troubleshooting Parameters679Log Settings679Appendix B Configuration Server Setup681About this appendix681Configuration Server Protocol Setup682TFTP Server Set-up682Appendix C Configuring the IP Phone at the Asterisk IP PBX685About this appendix685IP Phone at the Asterisk IP PBX686Appendix D Sample Configuration Files689About this appendix689Sample Configuration Files69057i Sample Configuration File69057i CT Sample Configuration File70053i Sample Configuration File717Appendix E Sample BLF Softkey Settings731About this appendix731Sample BLF Softkey Settings732Asterisk BLF73257i and 57i CT Configuration Parameters for Asterisk BLF73253i Configuration Parameters for Asterisk BLF732BroadSoft BroadWorks BLF73357i and 57i CT Configuration Parameters for Broadsoft BroadWorks BLF73353i Configuration Parameters for Broadsoft BroadWorks BLF733Appendix F Sample Multiple Proxy Server Configuration735About this appendix735Multiple Proxy Server Configuration736Appendix G Creating an XML Application739About this appendix739How to Create an XML Application741Overview741XML format741Support of Virtual Web Servers741Creating XML Objects742Creating Custom Softkeys743Text Menu Object (Menu Screens)744Implementation744Turning Off Automatic Numbering of Menu Items746Using Bullets in Menu Items748Text Screen Object (Text Screens)750Implementation750XML Support for Answer and Ignore Softkeys753Implementation (55i, 57i, 57i CT)753Implementation (53i)755Text Screen Format Object (for Text Screens)755AastraIPPhoneFormattedTextScreen Structure756UserInput Object (User Input Screens)759Implementation (IP Addresss)759Implementation (Number)762Implementation (String)763XML Softkey for Special Characters (User Input Screens for 55i, 57i, and 57i CT only)764Implementation765Time and Date Formats (User Input Screens)766Multiple Input Fields (User Input Screens)769Condensed Mode Screen773Directory Object (Directory List Screen) (57i only)774Implementation774Status Message Object (Idle Screen)776AastraIPPhoneStatus Structure776Execute Commands Object (for executing XML commands)778AastraIPPhoneExecute Object Structure778Using the Reset Command779Using the NoOp Command779Using the FastReboot Command780XML Softkey or Programmable Key LED Behavior Command780Dynamic Configuration Object (to push a configuration to the phone)782AastraIPPhoneConfiguration Object Structure782Dynamic Configuration Parameters784XML Image Objects (55i, 57i/57i CT only)786AastraIPPhoneImageScreen Object787AastraIPPhoneImageMenu789AastraIPPhoneTextMenu (Icon Menu)791Using the <IconList>792IP Phone Internal Icon Images794Attributes/Options to Use with XML Objects796Beep Attribute (configurable via XML objects, config files, or Aastra Web UI)796Scroll Delay Option (configurable via config files and Aastra Web UI only)796Timeout Attribute (configurable via XML objects only)797LockIn Attribute (configurable via XML objects only)798CancelAction Attribute (configurable via XML objects only)799HTTP Post800HTTP Refresh Header802HTTP Language Header803XML Schema File803XML Schema803Limited Warranty807Exclusions807Warranty Repair Services808After Warranty Service808Index809Размер: 10,7 МБСтраницы: 818Язык: EnglishПросмотреть
Release NoteСодержаниеGeneral Information8Release Content Information8Hardware Supported8Bootloader Requirements8Changes in Release 2.1, Build 21459Description9Hardware Support1153i Supports 536M Expansion Module1155i Supports 560M Expansion Module12Usability Features13New Options Menu13Generic SIP Mode Options Menu13IP Phone UI-based Speeddial Keys18Changing Programmable Keys to Speeddial Keys (53i, 55i)18Changing Expansion Module Programmable Keys to Speeddial Keys (53i)19Changing Softkeys to Speeddial Keys (55i, 57i, 57i CT)19Changing Expansion Module SoftKeys to Speeddial Keys (55i, 57i, 57i CT)20Ability to Disable Call Waiting22Enabling/Disabling Call Waiting using the Configuration Files23Enabling/Disabling Call Waiting using the Aastra Web UI24Mexico Tone Set Added to the IP Phones25Customizable Callers List and Services Keys26Creating Customizable Callers List and Services Keys26Configuration Parameters No Longer Case Sensitive27Deployability Features28Server and Protocol Identification via DHCP Feature28Security Features30Transport Layer Security (TLS) Support30Configuring TLS Using Configuration Files32Configuring TLS Using the Aastra Web UI37Secure Real-Time Transfer Protocol (SRTP) Support with SDES Key Exchange40Configuring SRTP Using Configuration Files41Configuring SRTP Using the Aastra Web UI43XML Features45New “doneAction” Attribute for XML Text Screen Object45Implementation45XML Support for Answer and Ignore Softkeys47Implementation (55i, 57i, 57i CT)47Implementation (53i)49XML Softkey for Special Characters (55i, 57i, and 57i CT only)50Implementation51Sylantro Interoperability Features52Multi-Stage Digit Collection (Billing Codes) Support for Sylantro Servers52Billing Codes Implementation Notes52Mandatory versus Optional Billing Codes53Numbers Not Requiring Billing Codes54Directed Call Pickup/Group Call Pickup Support for Sylantro Servers55Configuring DCP/GCP Using Configuration Files56Configuring Directed Call Pickup (DCP) Using the Aastra Web UI57Configuring Group Call Pickup (GCP) Using the Aastra Web UI58Autodial (Hotline and Warmline) Feature59Configuring AutoDial Support Using Configuration Files60Configuring Autodial Using the Aastra Web UI63Centralized Conferencing for Sylantro Servers66Configuring Centralized Conferencing Using the Configuration Files67Configuring Centralized Conferencing Using the Aastra Web UI69Automatic Call Distribution (ACD) Support for Sylantro Servers71Configuring ACD Softkeys Using Configuration Files (55i, 57i, 57i CT)73Configuring ACD Programmable Keys Using Configuration Files (53i, 55i)78Configuring ACD Expansion Keys Using Configuration Files (53i, 55i, 57i, and 57i CT)79Configuring ACD Softkeys/Programmable Keys/Expansion Module Keys Using the Aastra Web UI80Configuring ACD Auto-Available Timer Using Configuration Files82Configuring ACD Auto-Available Timer Using the Web UI83Using the ACD Feature on your IP Phone84Logging In To a Phone Queue (53i)88Incoming/Outgoing Intercom with Auto-Answer and Barge-In for 53i IP Phone89Outgoing Intercom Calls89Incoming Intercom Calls90Configuring Intercom, Auto-Answer, and Barge-In via the Configuration Files91Missed Call Summary Subscription98Configuring Missed Call Summary Subscription using the Configuration Files99Configuring Missed Call Summary Subscription using the Aastra Web UI102Message Waiting Indicator on Single or All Lines104Configuring MWI using the Configuration Files104Configuring MWI using the Aastra Web UI105Support For “Delay” before Auto-Answer106SIP Asserted Identity for Sylantro Servers107“Whitelist” Proxy Support for Sylantro Servers108Configuring Whitelist Proxy Support Using Configuration Files108Configuring Whitelist Proxy Support Using the Aastra Web UI109BLA Support for Third Party Registration110Broadsoft Interoperability Features112“Hold” Feature Enhancement for Broadsoft Servers112Centralized Conferencing for Broadsoft Servers112Support for the SIP “UPDATE” Message112Support for SIP Server Blacklist112Configuring a SIP Server Blacklist Using the Configuration Files113Configuring a Server Blacklist Using the Aastra Web UI114Other Interoperability Features115DNS Caching115Symmetric UDP Signaling Support115Configuring Symmetric UDP Signaling Using Configuration Files116Ability to Remove UserAgent and Server SIP Headers117Configuring UserAgent/Server SIP Headers117Issues Resolved on Series 5i Phones in Release 2.1, Build 2145118Contacting Aastra Telecom Support121Размер: 2,1 МБСтраницы: 124Язык: EnglishПросмотреть
Руководство По УстановкеСодержаниеSoftware License Agreement3Introduction7Phone Features – 57i CT Base Unit7Phone Features – 57i CT Cordless Handset7Requirements8About This Guide8Safety Information (57i CT and handset)9Handset and Base Station9Batteries9Please observe the following guidelines when dealing with the batteries:9When setting up the phone:10In operation:10Phone Parts11Optional Accessories for 57i CT (Not Included)12Key Panels and Descriptions1357i CT Base Unit Key Panel1357i CT Base Unit Key Description1457i CT Handset Key Panel1657i CT Handset Key Description16Installation and Setup – 57i CT Base Unit18Direct or Shared Network Connection18Direct Network Connection18Shared Network Connection19Connecting to the Network and to Power20Inline Power Provided20Inline Power Not Provided21Connecting a Handset or Headset22Handset22Headset (Optional)22Desk or Wall Installation23Install on the Desk23Install on the Wall24Installation and Setup – 57i CT Cordless Handset25Charging Cradle25Battery Installation and Charging25Belt Clip26Using a Headset with your Telephone26Battery Status Icons26Customizing your 57i CT Base Unit27Accessing Your Options via the Phone UI27Accessing Your Options via the Aastra Web UI28Language29Time and Date29Set Ring Tone/Tone Set30Clear Message Waiting30Contrast Level30Live Dialpad*31Set Audio31Call Forward32Network32SIP Settings32Phone Status32User Password32Phone Lock32Customizing your 57i CT Cordless Handset33To access the options list:33Language33Ring Tone33Call Timer33Vibrate33Key Lock34Backlight34Silent Alert34Other Phone Features (57i CT Base Unit)35Adjusting the Volume35Status Lights (LEDs)35Speaker LED35Message Waiting Indicator (MWI)35Call Timer35Softkeys36Line/Call Appearance Keys36Using a Headset with your Telephone37Making and Receiving Calls using a Headset37Other Phone Features (57i CT Handset)38Adjusting the Volume38Receiver Volume38Alerter Volume38Handset Status Light (LED)38Alerter Tones38Model 536 and 560 Expansion Modules39Installing the 536EM or 560EM40Connecting the Expansion Modules to Your Phone41Troubleshooting Solutions42Why is the light not coming on with a new Voice Mail Message?42Why is my handset not working?42Why is my speakerphone not working?42Why is my display blank?42Why can I only see 4 options when the installer or user guide says there are more?42Can I turn the backlight for the screen on and off?42Why does the telephone wobble?42What is a softkey?43Limited Warranty45Размер: 7,3 МБСтраницы: 52Язык: EnglishПросмотреть
Руководство По УстановкеСодержаниеSoftware License Agreement3Introduction7Phone Features7Requirements7About This Guide8Phone Parts9Optional Accessories (Not Included)9Key Panel11Key Description*12Installation and Setup14Direct or Shared Network Connection14Direct Network Connection14Shared Network Connection15Connecting to the Network and to Power16Inline Power Provided16Inline Power Not Provided17Connecting a Handset or Headset18Handset18Headset (Optional)18Desk or Wall Installation19Install on the Desk19Install on the Wall20Inserting the Key Card on your Phone21Customizing your phone22Accessing Your Options via the Phone UI22Accessing Your Options via the Aastra Web UI23Language24Time and Date24Set Ring Tone/Tone Set25Clear Message Waiting25Contrast Level25Live Dialpad*26Set Audio26Call Forward27Network27SIP Settings27Phone Status27User Password27Phone Lock27Other Phone Features28Adjusting the Volume28Status Lights (LEDs)28Speaker LED28Message Waiting Indicator (MWI)28Call Timer29Softkeys29Programmable Keys29Line/Call Appearance Keys30Using a Headset with your Telephone30Making and Receiving Calls using a Headset30Model 536 Expansion Modules (536EM)31Installing the 536EM32Connecting the Expansion Modules to Your Phone32Troubleshooting Solutions34Why is the light not coming on with a new Voice Mail Message?34Why is my handset not working?34Why is my speakerphone not working?34Why is my display blank?34Why can I only see 4 options when the installer or user guide says there are more?34Can I turn the backlight for the screen on and off?34Why does the telephone wobble?34What is a softkey?35What is a programmable key?35Limited Warranty37Размер: 5,7 МБСтраницы: 42Язык: EnglishПросмотреть
Руководство По УстановкеСодержаниеSoftware License Agreement3Introduction7Phone Features7Requirements7About This Guide8Phone Parts9Optional Accessories (Not Included)9Key Panel10Key Description*11Installation and Setup13Direct or Shared Network Connection13Direct Network Connection13Shared Network Connection14Connecting to the Network and to Power14Power Adapter14Inline Power Provided14Inline Power Not Provided14Connecting a Handset or Headset15Handset15Headset (Optional)16Desk or Wall Installation17Install on the Desk17Install on the Wall18Inserting the Key Card on your Phone18Customizing your phone20Accessing Your Options via the Phone UI20Accessing Your Options via the Aastra Web UI21IP Phone Features23Language23Time and Date23Ring Tone/Tone Set24Clear Message Waiting24Contrast Level24Live Dialpad*24Set Audio25Call Forward25Network25Phone Status26User Password26Phone Lock26Other Phone Features27Adjusting the Volume27Status Lights (LEDs)27Speaker LED27Message Waiting Indicator (MWI)27Call Timer27Programmable keys28Creating a Speeddial Key28Line/Call Appearance Keys29Using a Headset with your Telephone29Making and Receiving Calls using a Headset30Model 536 Expansion Modules (536M)31Installing the 536M31Connecting the Expansion Modules to Your Phone32Troubleshooting Solutions34Why is the light not coming on with a new Voice Mail Message?34Why is my handset not working?34Why is my speakerphone not working?34Why is my display blank?34Why can I only see 1 option when the installer or user guide says there are more?34Why does the telephone wobble?34What is a programmable key?34Limited Warranty35Размер: 6,3 МБСтраницы: 42Язык: EnglishПросмотреть