Samsung NX-series 用户手册

Before contacting a service center

Situation

Suggested remedies

The date and time are 
incorrect

Set the date and time in the Setting2 (

2 ) menu.

The display or buttons do 
not work

Remove the battery, and then insert it again.

The memory card has an error The memory card has not been reset. Format the card. (p. 105)

Cannot play back files

If you change the name of a file, your camera may not may be able to play the file (the 
name of the file should meet the DCF standard). If you encounter this situation, play back 
files on your computer.

The photo is blurry

If the subject is out of focus, the photo may be blurry. Make a change to the shooting 
condition.
If the camera is shaken while shooting, the photo may be blurry. Use a tripod to avoid 
camera shake.
Make sure that the lens is clean. If not, clean the lens. (p. 111)

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The colors in the photo do not 
match the actual scene

An incorrect white balance can create unrealistic color. Select the proper white balance 
option to suit the light source. (p. 68)

The photo is too bright

Your photo is overexposed.

Adjust the exposure value. (p. 66)
Adjust the aperture value or the shutter speed. (p. 41)
Turn off the flash. (p. 55) 
Adjust the ISO speed. (p. 59)

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The photo is too dark

Your photo is underexposed.

Adjust the exposure value. 
Adjust the aperture value or the shutter speed.
Turn on the flash. 
Adjust the ISO speed. 

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The photo is distorted

The wide-angle lens may distort the image. This is a normal feature of the wide-angle lens.