Samsung NX-series 用户手册

Before contacting a service center

Situation

Suggested remedies

The TV does not display your 
photos

Make sure that the camera is correctly connected to the TV with the A/V and HDMI 
cable.
Make sure that your memory card contains photos.

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Your computer does not 
recognize your camera

Make sure that the USB cable is connected correctly.
Make sure that your camera is switched on.
Make sure that you are using a supported operating system.

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Your computer disconnects the 
camera while transferring files

The file transmission may be interrupted by static electricity. Disconnect the USB cable, 

and then connect it again.

Your computer cannot play 
videos

The codec installed in your computer may not be compatible with the video files you want 
to play. Use QuickTime

®

 Player or install Codec Pack Full.

Using QuickTime

®

 Player 7.6

    1.  Install QuickTime

®

 Player 7.6 which supports MP4 (H.264 (MPEG-4.AVC)).

    2. Play videos using QuickTime

®

 Player.

Using Codec Pack Full

    1.  Install the latest version of Codec Pack Full.
    2.  Play videos using the media player (Media Player Classic or Windows Media Player 

11 recommended).

Install QuickTime

®

 Player 7.6 or K-Lite Codec Pack Full on Windows XP SP2 or later.

Depending on your computer environment, the video playback may be intermittent.

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