Canon iP5000 用户手册

Troubleshooting

Paper Does Not 
Feed Properly

Inappropriate paper 
type is used

Check to see if the paper you are printing on is too thick or curled.
See 

“Print Media to Avoid” 

on page 3.

Flatten paper when it is curled.

Paper Feed Roller is 
dirty

Follow the steps described below to clean the Paper Feed Rollers.
1. Ensure that the printer is on and there is no paper loaded in the printer.
2. Select the Paper Feed Roller of the Sheet Feeder or Cassette by pressing the 

Paper Feed Switch on the printer.

3. Hold down the RESUME/CANCEL button and release after the POWER lamp 

flashes three times.
The Paper Feed Roller rotates as it cleans.

4. Repeat this cleaning operation twice.
5. Load three or more sheets of Letter-sized plain paper lengthways in the Sheet 

Feeder or Cassette selected in step 2.

6. Hold down the RESUME/CANCEL button and release after the POWER lamp 

flashes three times.
Paper is fed and output.

7. Repeat this operation three times.

If the printer still does not feed the paper properly through the printer, even after 
the cleaning operation, repeat the procedure.

There are foreign 
objects inside the 
Sheet Feeder or 
Cassette

If a foreign object, such as a paper clip or a pencil, has fallen into the printer, turn 
off the printer and unplug the power cord from the power outlet before you try to 
remove it. If you are unable to remove it easily, contact the Customer Care Center.

Paper is loaded 
incorrectly

Ensure that paper is loaded correctly. Slide the paper guides against the paper 
stack, and check to see if the paper is not loaded beyond the Load Limit Mark. See 

“Loading Paper” 

on page 3 and 

“Canon Specialty Media” 

on page 14.