Canon iP5000 用户手册

Troubleshooting

Paper Jams

Paper jams in the 
Paper Output Slot

Remove the paper according to the following procedure.
1. Slowly pull the paper out from the Paper Output Slot. 

• If the paper is jammed in the Sheet Feeder, slowly pull the paper out from 

the Sheet Feeder.

• If you cannot pull the paper out, turn the printer off, and then turn it back on. 

The paper will be ejected automatically.

2. If you cannot pull the paper out in step 1, or the paper tears and a piece 

remains inside the printer, open the Top Cover and remove it. After removing all 
paper, close the Top Cover.

Be careful not to touch the components inside the printer.

3. Reload the paper into the printer and press the RESUME/CANCEL button on the 

printer.

When reloading the paper into the printer, refer to 

“Paper Does Not 

Feed Properly” 

on page 71 to confirm that you are using the correct 

paper and are loading it into the printer correctly.
If you have turned off the printer in step 1, you will need to retry 
printing, because this operation cancels any print jobs in progress.
If you cannot remove the paper or the paper tears inside the printer, 
or if the paper jam error continues after removing the paper, contact 
the Customer Care Center.