Samsung SCX-5115 用户手册

T

ROUBLESHOOTING

8.14

Copy image is skewed.

Ensure that original is positioned correctly on 
document glass.

Check that the copy paper is loaded correctly.

Blank copies.

Ensure that the original is face down on the 
document glass or face up in the ADF.

Image rubs off the copy 
easily.

Replace the paper in the Tray with paper from a new 
package.

In high humidity areas do not leave paper in the 
machine for extended periods of time.

Frequent copy paper jams.

Fan the stack of paper, then turn it over in the Tray. 
Replace the paper in paper Tray with a fresh supply. 
Check/adjust the paper guides, if necessary.

Ensure that the paper is the proper paper weight. 20 
lb (75 g/m

2

) bond paper is recommended.

Check for copy paper or pieces of copy paper 
remaining in the machine after a paper jam has been 
cleared.

Toner yield is lower than 
expected and TONER LOW 
message appears on the 
LCD.

Toner may be lodged in the cartridge. Remove the 
toner cartridge. Shake the toner cartridge and tap 
along the top of the toner cartridge over a waste 
receptacle. Take care not to touch the exposed toner 
on the left side of the cartridge.

Fewer copies from the toner 
cartridge than expected.

Your originals may contain pictures, solids, or heavy 
lines, for example, forms, newsletters, books or other 
documents that use more toner. The machine may be 
turned frequently on and off. The document cover is 
being left open while copies are being made.

The following message appears 
on your computer screen: 
Scanner is busy receiving or 
printing data. When the current 
job is completed, try again.

There may be a copying or printing job in progress. 
When the current job is completed, try the job again.