Xerox 7232 用户手册

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Xerox WorkCentre 7232/7242 System Administration Guide
179
17 Problem Solving
This chapter contains problem solving procedures and how to seek further assistance. 
For more information, refer to the following.
Problem Solving Procedure
This section enables you to identify the network-related machine problems. Use the 
following steps to identify and solve the problem. 
1.
Resolve any local copier or fax problems first. Do not attempt to resolve a network 
problem if the local copier and fax functions are not operating correctly.
2.
Check that the machine has power and it is switched on.
3.
Check that the network cable is connected to the machine.
4.
Check that the network cable is connected to the workstation.
5.
Check that the correct print driver for the machine is selected at the workstation.
6.
Check that the software application being used to send print jobs is set up 
correctly.
7.
If printing and faxing documents are not available from a workstation, re-install a 
print driver on the workstation.
8.
Call the local Xerox Welcome Center, where a representative will assist in the 
diagnosis and solution of the problem.