Xerox 7232 用户手册

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17 Problem Solving 
180
Xerox WorkCentre 7232/7242 System Administration Guide
SMB
This section explains the troubleshooting procedures and restrictions while using an 
SMB environment.
Troubleshooting
This section explains what to do when a problem occurs while using SMB. The possible 
causes, confirmation methods, and actions are as follows.
When the machine is not found from client computers
Cause
Confirmation Method
Action
The transport protocol is 
different between the client 
and the machine.
When selecting [Searching 
as another computer] ([Start] 
> [Find] > [Computer]) on the 
client, the machine can be 
found. When opening the 
network computer to search 
for the machine, it cannot be 
found.
Match the SMB transport 
protocol between the 
machine and each client.
The network (subnet) is 
invalid.
When selecting [Searching 
as another computer] ([Start] 
> [Find] > [Computer]) on the 
client, the machine can be 
found. When opening the 
network computer to search 
for the machine, it cannot be 
found.
Set up the machine and client 
computers in the same 
networks.
The host name specified for 
the machine is already 
defined for a different 
machine.
Check if the host name is 
duplicated in the SMB status 
information of the System 
Settings List.
Use CentreWare Internet 
Services to change the host 
name to a different name, or 
reset the machine settings to 
the initial values.
The function to search for 
computer names is not 
available in IPv6 
environment.
Check if Windows Vista 
displays the machine in a list 
of networked computers.
Edit the file “hosts” saved in 
“C:\Windows\system32\driver
\etc” to associate the 
computer name with the IPv6 
address, and then type 
“\\computer name” in the 
Address bar on Explorer.