Xerox M20/M20i 用户手册

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Page 11-16
 Xerox CopyCentre C20, WorkCentre M20 and WorkCentre M20i User Guide 
T
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b
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ho
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ing
Half of the page is blank
The page layout is too 
complex.
Reduce the resolution setting from 600 dpi to 
300 dpi. Install more RAM in the computer.
The page orientation may 
be incorrect.
Change the page orientation in the printer setup 
dialog.
Printing is too slow
The computer parallel 
port may not be set for 
high speed 
communications.
If the computer is equipped with an ECP parallel 
port, enable this mode of operation. Refer to the 
Enabling High Speed Printer Communications 
section of the PC’s user guide.
If using Windows 95, the 
spool setting may be set 
incorrectly.
Point to the Start Task bar and then click 
Settings, then Printers. Click the product icon 
with the right mouse button. Click Properties 
and then spool settings on the Details tab. Enter 
the required setting from the available choices.
Computer may not have 
enough memory (RAM).
Install more RAM in the computer.
Print job is too large
Reduce resolution from 600 dpi to 300 dpi.
Irregular faded patches 
of print
There is a paper quality 
problem.
Use only paper that meets the specifications 
required by the product.
Toner may be unevenly 
distributed.
Remove the toner cartridge and shake it gently 
to distribute the toner evenly. Then reinstall the 
toner cartridge.
Black staining
There is a paper quality 
problem.
Use only paper that meets the specifications 
required by the product.
Character voids
The paper may be too 
dry.
Try printing with a different batch of paper.
Background scatter
The paper may be too 
damp.
Try printing with a different batch of paper. Do 
not open packages of paper until necessary so 
that the paper does not absorb too much 
moisture from the air.
Printing over uneven 
surfaces.
If printing onto envelopes, change the printing 
layout to avoid printing over areas that have 
overlapping seams on the reverse side.
PROBLEM
PROBABLE CAUSE
SUGGESTED SOLUTION